Analyst II, Product Compliance

Copeland is a global provider of sustainable climate solutions creating efficient residential commercial and industrial spaces through HVACR technologies. By joining us as an Analyst II Product Compliance you will actively engage manage monitor and implement Product Compliance related projects and/or activities that will maintain and/or improve standard operations in Manila and Copeland business operations.

In this capacity you will lead multiple projects to successful completion help implement and manage changes when necessary to meet project deliverables. This gives you a vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.

If this sounds like a perfect fit for you apply now and join our team in Quezon City Philippines! All roles are currently in a blended Work-From-Home arrangement and company-provided IT assets are given on your first day. Enjoy our market-competitive pay comprehensive benefits package well-being programs and career development opportunities!

As an Analyst II Product Compliance your key responsibilities are:

Policy Administration & Governance

• Administer and maintain Product Compliance policies procedures standards work instructions and governance documentation.
• Manage document control activities including version management and policy review cycles.
• Maintain compliance training records and policy acknowledgements.
• Review compliance processes against enterprise requirements and identify governance or implementation gaps.
• Evaluate adherence to established governance frameworks and recommend process improvements.
• Ensure governance documentation is accurate current and readily accessible

Enterprise and Business Unit Assurance

• Support Business Unit self-assessments assurance reviews and compliance maturity assessments.
• Conduct assurance activities to verify compliance with Product Compliance requirements and internal controls.
• Gather validate and maintain evidence supporting compliance activities and assurance assessments.
• Document findings risks observations and audit records.
• Track and monitor corrective and preventive actions resulting from assurance reviews.
• Support root cause investigations and assess the effectiveness of corrective actions.

KPI and Metrics

• Collect maintain and analyze compliance performance data from Business Units.
• Update and maintain enterprise KPI dashboards and management reports.
• Monitor service-level agreements (SLAs) operational metrics and compliance performance trends.
• Investigate recurring metric deviations identify data inconsistencies and recommend corrective actions.
• Support monthly and quarterly reporting activities and performance improvement initiatives

Compliance Operations Support

• Maintain accurate compliance records and databases related to customer requests material declarations supplier compliance activities regulatory assessments and product certifications.
• Support data integrity record management and operational process improvement initiatives.
• Identify operational compliance risks and emerging issues.
• Monitor compliance-related action plans and escalate significant issues when appropriate.
• Collaborate with cross-functional teams to support compliance operations reporting requirements and continuous improvement efforts.

Other Duties as assigned

• Undertake additional responsibilities and tasks as directed by manager and stakeholders to support company goals and objectives

Who You Are:

You build and deliver solutions that meet customer expectations. You stay aligned with your goals and stay productive. You provide timely and helpful information to individuals across the organization. You can proficiently communicate ideas collaborate and efficiently work with people at any level excelling in a team environment.

Required Education Experience & Skills:

• 3 years of relevant experience in Product Compliance Quality Assurance Regulatory Affairs Internal Audit Risk Management Operations Excellence or Compliance Programs.
• Experience conducting process reviews audits assessments or compliance evaluations.
• Experience analyzing compliance data metrics and KPIs.
• Experience working with corrective action plans root cause analysis and process improvement initiatives.
• Experience interacting with cross-functional stakeholders and preparing management reports.
• Preferred experience supporting compliance programs related to regulations such as RoHS REACH SCIP TSCA PFAS CE Marking or similar regulatory frameworks.

Other Details

• Must be amenable to work on a mid-shift schedule which is 2:00 PM to 11:00 PM Manila time
• Must be amenable to work in QC
• Must be amenable to work 3x/week onsite (hybrid work arrangement)