Administrative Support Officer- 100 WFH
Job Summary
- Answer and direct incoming phone calls in a professional client friendly manner
- Prepare representative agreements and other standard practice documents accurately and on time
- Provide general administrative support across the team including data entry filing correspondence and calendar/appointment coordination (Google Calendar)
- Follow established processes and templatesclosely escalating anything unclear
- Support the wider team with adhoc administrative tasks as they arise
- Follow cyber security protocols to help safeguard client and firm data and promptly report any suspicious emails or security concerns
- Other administrative and related duties as required.
- Be available to work 40 hours per week over 5 days (flexible scheduling available with majority of hours between 9:00am - 5:30pm ACST)
- Have a dedicated space to work from (100% work-from-home)
- Have suitable ancillary equipment (e.g. second monitor and peripherals) - Laptop provided
- Have reliable internet and electricity connections (and suitable back-ups)
- Tertiary qualifications (or extensive relevant experience)
- MS Office skills and experience
- Strong time management and prioritisation skills
- Excellent spoken and written English and confidence to speak with Australian and international clients over the phone
- Excellent attention to detail and accuracy completing forms and documents
- A responsive reliable work-ethic - you follow through and communicate effectively
- Comfortable working autonomously in a remote role with strong self-management
- 100% Work From Home arrangement
- Monday - Friday day shifts only (with some flexibility) - no commute!
- Grow your career through exposure to a diverse range of client matters and an ever-changing regulatory/visa landscape while learning from seasoned experts in the field
Required Skills:
About You To be successful in your application you will have: Law degree (highly regarded) or a tertiary Paralegal qualification (or extensive relevant experience in lieu of qualification) >2 years experience in migration processes and law (highly desirable) Excellent English (both written and verbal) Strong MS Office suite skills and experience Strong Adobe suite skills and experience Demonstrated time management skills Highly organised and proactive
Required Education:
Tertiary qualification (or extensive relevant experience)