Administration and Customer Service

Location: Anywhere Globally
Schedule: Part-Time EST with the opportunity to transition to Full-Time
Required Software: GoHighLevel (GHL) CRM

We are looking for a reliable and tech-savvy Virtual Assistant to assist with daily administrative tasks and customer service operations. Responsibilities include checking emails monitoring AI agents responding to customer chats reviewing CRM conversations managing follow-ups and reporting any issues.

• Monitor and manage incoming emails.
• Check AI agents to ensure they are functioning properly.
• Respond to customer chats professionally and promptly.
• Review conversations and customer interactions in GHL CRM.
• Track follow-ups and identify missed or unanswered messages.
• Report issues and provide general administrative support.

• Experience in administration customer service or virtual assistance preferred.
• Familiarity with GoHighLevel (GHL) CRM is an advantage.
• Good written English and communication skills.
• Strong attention to detail and organizational abilities.
• Tech-savvy proactive and able to work independently.
• Reliable computer and internet connection.

Ideal Candidate: Someone dependable detail-oriented and comfortable working with CRM systems AI tools and customer communications.

Growth Opportunity: Start part-time and potentially transition to full-time as the business grows.