Acquisition Manager

The Acquisition Manager

Location: Makati

Work Setup: Hybrid

Work Schedule: Monday to Friday Morning Shift

The Acquisition Manager is responsible for driving CTIs corporate growth by leading business development initiatives managing key client accounts and overseeing the Client Success team to secure new partnerships and sustain long-term revenue expansion.

Key Responsibilities

Business Development & Client Acquisition

• Source pursue and close new corporate accounts.
• Develop customized proposals leveraging CTIs services and solutions.
• Analyze market trends and build a strong and consistent sales pipeline.

Account Management & Client Retention

• Supervise Client Success Managers to ensure high levels of client satisfaction and retention.
• Lead Quarterly Business Reviews (QBRs) to identify expansion and growth opportunities.
• Monitor service level agreements (SLAs) and respond to client concerns in a timely manner.

Leadership & Team Management

• Mentor and guide Client Success Managers to achieve performance targets.
• Promote collaboration across departments and teams.
• Ensure alignment between Business Development Operations and Finance teams.

Performance & Revenue Management

• Deliver on portfolio revenue and profitability targets.
• Support the development and implementation of performance-based incentive programs.

Qualifications

• Bachelors degree in Business Marketing Tourism or a related field.
• At least 5 years of experience in corporate sales business development or account management.
• Proven track record in client acquisition and revenue growth.
• Strong leadership communication and strategic planning skills.
• Experience with travel booking platforms or corporate travel solutions is an advantage.

Core Competencies
Client acquisition relationship management revenue generation leadership communication strategic thinking and execution excellence.