Accounts Receivable Specialist
Manila - Philippines
Job Summary
Accounts Receivable Specialist
Employment Type: Full-time
Location: Remote/Onsite
Working Hours: U.S. Central Time (CST)
About Us
Advanced Asset Management (AAM Living) delivers smart data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy optimizing operations improving turnover speed and creating high-quality resident experiences. Our portfolio spans multifamily affordable housing build-to-rent and community-centric living environments where operational excellence drives financial performance.
We are modern tech-enabled people-centric and driven by efficiency transparency and continuous improvement.
Role Overview
The Accounts Receivable Specialist is responsible for managing and monitoring incoming payments resident account balances and receivable activity across a portfolio of multifamily properties. This role helps ensure accurate billing timely collections proper posting of payments and strong financial reporting while supporting on-site teams and maintaining excellent customer service with residents and internal stakeholders.
Key Responsibilities
- Process and post resident payments including rent fees deposits and other charges accurately and in a timely manner.
- Monitor accounts receivable aging and follow up on past-due balances.
- Reconcile resident ledgers and investigate account discrepancies unapplied payments charge errors and balance disputes.
- Coordinate with property managers leasing staff and regional teams to resolve billing and collection issues.
- Prepare and distribute notices related to delinquent accounts in accordance with company policy and applicable regulations.
- Support move-in move-out and deposit accounting processes as they relate to resident balances.
- Review NSF payments chargebacks payment plans and write-off requests.
- Maintain accurate records of collections activity payment arrangements and account adjustments.
- Assist with monthly close by reconciling receivable balances and preparing related reports.
- Ensure compliance with company policies lease terms fair housing considerations and applicable state and local requirements.
- Respond to resident and internal inquiries regarding balances payment history and account status.
- Work with accounting leadership and operations teams to improve receivable processes and reduce delinquency.
Required Qualifications
- High school diploma or equivalent required; associates or bachelors degree in accounting finance or business preferred.
- 2 years of accounts receivable property accounting or related experience preferred.
- Multifamily property management experience preferred.
- Experience with property management and accounting software such as Yardi RealPage Entrata or similar platforms preferred.
- Strong understanding of accounts receivable principles reconciliations and collections processes.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Strong attention to detail organization and accuracy.
- Ability to manage multiple properties deadlines and competing priorities.
- Excellent written and verbal communication skills.
- Ability to handle sensitive financial information with professionalism and confidentiality.
Benefits
- Competitive compensation package.
- Paid time off.
- Opportunities for professional growth and career advancement.
- A collaborative innovative and high-performance work environment.