Accounts Receivable (AR) Specialist PH

Required Skills:

Company Overview Insight Therapy Solutions is a rapidly growing U.S.-based behavioral healthcare organization dedicated to improving access to high-quality mental health services through compassionate care operational excellence and continuous innovation. As our organization continues to expand we are looking for a highly organized and detail-oriented Accounts Receivable (AR) Specialist to play a critical role in optimizing our revenue cycle by ensuring accurate claim follow-up timely reimbursement and efficient resolution of billing issues. This position offers the opportunity to make a meaningful impact behind the scenes helping sustain the financial operations that enable our clinicians to focus on delivering exceptional patient care. Position Overview We are seeking a highly organized and detail-oriented Accounts Receivable (AR) Specialist to join our Revenue Cycle team. This role is responsible for managing outstanding insurance claims and patient balances ensuring timely reimbursements resolving claim denials and maintaining accurate financial records. The ideal candidate has experience in medical accounts receivable insurance follow-up and collections within a healthcare setting. Experience in behavioral health or mental health billing is highly preferred. This role requires strong analytical skills attention to detail and the ability to communicate effectively with insurance representatives patients and internal teams. Why Join Us 100% Remote (Work from Home) Be part of a mission-driven organization making mental healthcare more accessible. Work alongside a collaborative supportive and passionate team. Help support the financial operations that enable our clinicians to focus on delivering exceptional patient care Perks & Benefits Paid time off (PTO) Paid U.S. holidays Paid birthday leave Monthly health stipend Parental leave Job Description As an Accounts Receivable (AR) Specialist you will manage outstanding insurance claims and patient accounts to ensure timely reimbursements while maintaining accuracy and compliance throughout the billing process. Key Responsibilities Follow up on outstanding insurance claims and patient balances. Contact insurance companies to resolve unpaid denied rejected or underpaid claims. Submit corrected claims appeals and reconsiderations within payer deadlines. Review aging reports and prioritize accounts to reduce outstanding AR. Post insurance and patient payments accurately and reconcile payment discrepancies. Verify patient insurance eligibility benefits and claim status using payer portals. Maintain accurate documentation of account activities follow-ups and payment updates. Ensure compliance with HIPAA payer guidelines and company policies. Collaborate with internal teams and communicate professionally with insurance representatives and patients. Identify recurring billing issues recommend process improvements and meet established productivity and collection goals. Skills/Knowledge Strong understanding of medical billing and accounts receivable processes. Knowledge of commercial insurance Medicare Medicaid and managed care plans. Familiarity with claim submission denial management appeals and payment reconciliation. Experience using insurance portals such as Availity Waystar and other payer websites. Knowledge of Electronic Health Records (EHR) and medical billing software. Understanding of HIPAA regulations and healthcare billing compliance. Strong analytical and problem-solving skills. Strong written and verbal communication skills. Strong organizational and time-management abilities. High level of accuracy and attention to detail. Ability to prioritize multiple tasks while meeting deadlines. Ability to work independently in a remote environment while collaborating effectively with a team. Qualifications/Requirements Required Qualifications Minimum 2 years of Accounts Receivable or Medical Billing experience in a healthcare setting. Experience following up on insurance claims and patient accounts. Experience resolving claim denials and submitting appeals. Proficiency with medical billing software and insurance payer portals. Strong computer skills including Google Workspace. Excellent organizational and documentation skills. Reliable internet connection and a dedicated home office suitable for remote work. Preferred Qualifications Experience in behavioral health mental health or outpatient healthcare billing. Experience with clearinghouses such as Waystar Availity or similar platforms. Familiarity with Electronic Medical Records (EMR/EHR) systems. Experience working with U.S. healthcare insurance payers. Work Hours Full-Time Monday Friday 8:00 AM 5:00 PM Pacific Time (U.S.) (1 hour lunch break) 100% Remote (Work from Home)