Academy & Programs Support Specialist

Risk Governance & CRL Support 

• Support the broader Risk Compliance & Legal (CRL) team with risk compliance legal governance and operational support activities. 
• Maintain accurate and up-to-date records within the risk management system including incidents issues KRIs actions and governance-related matters. 
• Assist with ASIC reference checks and supplier risk assessment activities. 
• Support broker governance processes and related administrative activities. 
• Assist with maintenance of the contract register and other Legal team support activities. 
• Provide support on ad hoc reviews projects and broader CRL initiatives as required. 

Assurance Compliance & Control Testing 

• Conduct assurance reviews and compliance monitoring activities across various business functions. 
• Perform control testing and assurance checks to assess the effectiveness of operational controls and compliance practices. 
• Support assurance activities that contribute to strong risk management governance outcomes and continuous improvement. 
• Assist with the identification of compliance risks control gaps and operational weaknesses across processes and practices. 

Post-Settlement & Assurance Reviews 

• Conduct post-settlement compliance reviews in line with internal policies regulatory obligations and lender requirements. 
• Perform other quality assurance reviews as required to assess compliance and operational adherence. 
• Provide timely and constructive feedback to relevant stakeholders regarding review outcomes findings risks and required remediation actions. 
• Monitor and track follow-up review activities to support completion of remediation actions and closure of identified issues. 
• Participate in calibration sessions to support consistency in assurance methodologies and assessment standards. 

Audit Panel Lender & Regulatory Support 

• Support the preparation and coordination of internal audits external audits and panel lender reviews. 
• Coordinate and collate documentation information and evidence required for assurance reviews audits and regulatory requests. 
• Track audit findings review outcomes agreed actions and remediation activities to support timely resolution. 
• Assist with assurance-related requests and review activities across the business. 

Process Improvement & Risk Management 

• Identify gaps weaknesses or inefficiencies in processes controls and compliance practices. 
• Work collaboratively with stakeholders to strengthen controls and improve governance and compliance outcomes. 
• Support continuous improvement initiatives that enhance operational effectiveness assurance practices and risk management outcomes. 
• Contribute to the implementation of process improvements and sustainable remediation actions across the business. 

Reporting & Stakeholder Engagement 

• Maintain accurate records and documentation to support governance reporting audit readiness and assurance activities. 
• Build and maintain effective working relationships with stakeholders across the business to support strong risk compliance and governance outcomes. 

Qualifications :

• At least 1 year experience in Quality Assurance compliance monitoring assurance reviews audit risk or governance-related activities. 
• Strong skills in clear spoken and written communication. 
• Ability to manage multiple tasks and meet deadlines. 
• Works well with others and can build positive working relationships. 
• High attention to detail clear written communication and the ability to remain calm under pressure. 
• Understanding of compliance obligations and regulatory frameworks such as Best Interest Duty Responsible Lending and ASIC guidelines (preferred). 
• Ability to identify process gaps analyse trends and support continuous improvement initiatives. 
• Exposure to financial services mortgage broking banking compliance assurance or risk environments will be highly regarded. 
• Tertiary qualification in a relevant discipline is preferred but not essential.

Additional Information :

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise innovative technology and a customer-first approach our teams work seamlessly to simplify the property journey helping Australians find buy and own property with confidence.

We support our people in a variety of ways but a few of the benefits that our people rave about include:

• A vibrant relaxed yet professional culture.
• We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration with a requirement to work from our Makati office at least twice a month.
• Holistic wellbeing programs offering 24/7 support
• Comprehensive HMO coverage for you and one free dependent along with life insurance starting from Day 1.
• Access to 25 days of leave made up of 20 vacation days and 5 sick days.
• Monthly internet subsidy to help you stay productive at home.
• Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
• Access to all government-mandated benefits including SSS PhilHealth and Pag-IBIG.

Were committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation stronger collaboration and a more engaging workplace.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group attract engage and evolve talent and build best-in-class products.

Feeling like you dont meet all the skills listed Thats ok; we are always on the lookout for different skills experience and qualities and so wed still like to hear from you.

Remote Work :

No

Employment Type :

Full-time