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Senior It Service Delivery Lead (manager)
We are looking for a Senior IT Service Delivery Lead (Manager) to join our Global Technology this role you will lead multiple technology teams and specialists across Manulife segments with responsibility for enabling effective team operations and ensuring deliverables are completed in alignment with...
Service Delivery & Project Coordinator
Role OverviewWe are looking for someone to take ownership of the operational flow behind our customer services product fulfillment vendor purchasing project coordination and account follow-through.This role is responsible for helping ensure that quotes are accurate orders are placed correctly shipme...
Client Delivery Manager
Client Delivery Managers (CDMs) are a governance and orchestration function within Global Service Delivery Management.The role safeguards end-to-end service coherence from the client perspective in complex multi-team environments bridging Service Management AMS delivery (L2/L3) Projects Release and...
Service Delivery Manager
Position Title: Service Delivery ManagerLocation: Taguig City Metro Manila 2 days per week onsiteRole Purpose The purpose of the role is to maximize business impact by maximizing customer loyalty. Key KPIs are NRR and GRR highlighting the retention and upsell for each client and NPS for client satis...
Service Delivery Manager (japanese)
Position Title: Service Delivery ManagerLocation: Taguig City Metro Manila 2 days per week onsiteRole Purpose The purpose of the role is to maximize business impact by maximizing customer loyalty. Key KPIs are NRR and GRR highlighting the retention and upsell for each client and NPS for client satis...
