Global Service Desk Analyst Jobs in Philippines

This is a remote position. PHILIPPINE-BASED FILIPINO APPLICANTS We are looking for a highly skiiled L2 Service Desk Engineer provides advanced technical support by diagnosing and resolving complex IT issues across desktop software Office 365 and basic networking. The role focuses on meetin...

DescriptionAt Vertiv we dont just hire talentwe cultivateleaderswho driveinnovationand engage teams to pushthe limitsof criticaldigitalinfrastructurewearescalinguptomeetthedemandsof AIdata centersandnext-gentechnologyandweneedboldhigh-performingindividualslikeYOUtotakeustothenextlevel.Why VertivHig...

At Paymentology were redefining whats possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale - across more than 60 countries.Our advanced multi-cloud platform delivers rea...

What success looks like in this role: With guidance performs routine support duties including:o Assisting with first line user support by guiding users through the necessary steps to restore functionalityo Troubleshooting hardware software and connectivity issues using remote access toolso Escalati...

About WebBeds Launched in 2013 WebBeds is a global marketplace for the travel trade providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers aggregates and merchandises that content in the W...

Job Title: Service Desk - Escalations Engineer About the Client: A managed IT services and technology solutions provider with decades of experience helping businesses improve their IT operations. Operates as a Managed Service Provider (MSP) supporting multiple external clients with proactive IT sup...

About the Job: Position Type: Experienced - Senior ManagerEmployment Type: Full-Time Permanent (Direct Hire)Work Setup & Location: Hybrid (2-3 days onsite per week) - BGC TaguigWork Schedule: Weekdays; Mid ShiftIndustry: Global Accounting Firm About the Job: We are looking for an experienced and str...

Position Description:Job description: 1. Function as an L1 support that handles calls emails and self-service tickets 2. Must be proactive and must be open to take on tasks that are essential for the growth of the account 3. Troubleshoot POS related concerns and other basic computer periphera...

What success looks like in this role: Provides Tier 1 and Tier 2 support. Troubleshoots and resolves complex issues including:o Supporting maintenance of hardware /software client propriety COTS and Unisys applications and issues with voice communications and voicemail systems ando Assisting with r...

With 75 years of experience our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds even in the most dangerous places inspired by our Christian faith.Come join our 33000 staff working in nearly 100 countries and share...

Industry/SectorNot ApplicableSpecialismAssuranceManagement LevelManagerJob Description & SummaryJob SummaryAt PwC our people in audit and assurance focus on providing independent and objective assessments of financial statements internal controls and other assurable information enhancing the credibi...

Position Description:.Resolving issues utilizing excellent customer service skills problem-solving skills and technical skills .Thinking/reasoning skills and a high level of individual judgment to ensure outcomes of customer satisfaction. .Receive and respond to user inquiries and requests via t...

Job DescriptionAre you yearning for a new adventure in Southeast Asia Here is a unique chance as we currently are looking for a tech-savvy Polish-speaker to work in the archipelagic country of the Philippines!Our client:As digital transformation continues to accelerate our client is at the center of...

Your roleAs a Service Desk Agent you will be supporting end users and act as an escalation point for other service agents around the world so its a great opportunity to get to know the whole company in a short amount of time.You are part of the Asian support team. This is a full time regular positio...

Job Description:Communicate updates/questions/resolutions to customer inEnglishTranslate customer issues/queries/requestsinto Englishwithin the Service Management tool so that 2nd & 3rd line teams can understand.Using remote control tools solve 80% of issues on the first interaction with the custome...

About The ClientArraya Solutions provides technology strategies and solutions to propel your business forward. Through an extensive offering of IT solutions advisory consulting staffing and managed services we empower our customers to achieve impactful outcomes. Arraya delivers the tools talent and...

Primary responsible for performing the following tasks or activities: Incident Management - triage troubleshoot resolve and when necessary escalate IT-related issues that are reported by end-users from supported ContiTech locations either via phone email chat online ticket Request Management - monit...

DescriptionAs a Service Desk Analyst with Resolver you will act as the first point of contact for external customers contacting Resolver to report issues and faults relating to their service as well as receiving change requests and queries from internal customers.Finding solutions to problems with y...

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardho...