Global Service Desk Analyst Jobs in Philippines

DescriptionThe RolePerform customer support to client via telephone chat self-service tickets etcResolving the issues through phone chat and self-service communication channelsUser Account management such as password resets account unlock assigning permissions for reported incidents and requests.Pro...

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience f...

Work Arrangement: Onsite during probationary period (6months) Hybrid upon regularization (3 days onsite 2 days WFH)Pasay OfficeShifting Schedule Requirements: At least HSK 4 proficiency in Mandarin with certificationAt least 2 years of experience in Service Desk IT Support or Infrastructure Support...

Work Arrangement: Onsite during probationary period (6months) Hybrid upon regularization (3 days onsite 2 days WFH)Pasay OfficeShifting Schedule Requirements: At least HSK 4 proficiency in Mandarin with certificationAt least 1 year of working experience in a Technical Help Desk Environment providing...

This is a remote position.ABOUT ACCESS OFFSHORING:We specialise in providing Australian businesses with experience and qualified professionals based in the Philippines. Not only does our team of recruiters have extensive experience in sourcing and recruiting offshore talent we also help Australia...

DescriptionProvides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues performs software distribution creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communi...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Position Description:. Serve as the initial point of contact for all IT-related inquiries via phone email chat or ticketing system. . Log categorize and prioritize incidents and service requests in the IT Service Management (ITSM) system. . Troubleshoot and resolve Level 1 technical issues inclu...

Position Description:.Resolving issues utilizing excellent customer service skills problem-solving skills and technical skills .Thinking/reasoning skills and a high level of individual judgment to ensure outcomes of customer satisfaction. .Receive and respond to user inquiries and requests via t...

This is a remote position.Job Overview: We are looking for a highly organized Service Desk Administrator / Ticketing Specialist to support our client service desk operations and ensure efficient management of support tickets while coordinating with engineers and internal teams. Key Responsibiliti...

About NetskopeToday theres more data and users outside the enterprise than inside causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed one that is built in the cloud and follows and protects data wherever it goes so we started Netskope to redefine Cloud Net...

Job DescriptionDo you want to start a new life in a vibrant and tropical city while building your international career Our client is now looking for Norwegian-speaking candidates to join their expanding team in Manila!Join a leading global IT and business consulting services firm thats offering exci...

Summary:TheIT Audit Analystwill perform real-time systems implementation readiness assessments support SOX 404 compliance perform vulnerability infrastructure & application security audits and provide integrated IT support for financial & operational assurance.Major Duties/Responsibilities:Perform R...

Role Description Troubleshoots via the phone hardware software and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies investigates and researches user questions a...

Role Description Troubleshoots via the phone hardware software and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies investigates and researches user questions a...

Role Description The L2 Service Desk Analyst provides advanced technical support to corporate users including VIP and C-Suite executives. This role involves troubleshooting complex issues ensuring high-quality service delivery and collaborating with cross-functional teams to resolve incidents effici...

Primary responsible for performing the following tasks or activities: Incident Management - triage troubleshoot resolve and when necessary escalate IT-related issues that are reported by end-users from supported ContiTech locations either via phone email chat online ticket Request Management - monit...

Ready to build the future with AIAt Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to...

Ready to build the future with AIAt Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to...

DescriptionEmersons 130 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations molding us into the company we are today. By joining us as a Supply Chain Help Desk Analyst you will assist our customers who have questions or iss...