Department Guidelines Jobs in Philippines

Position Summary:TheCustomerCare Advocateserves as the primary contact forrequests for orders quotes product questions as well as a myriad of other customer inquiries. This role ensures a seamless customer experience throughexpertise ownership accountability and responsivenessAn Advocate II will res...

Responsibilities: Plans and conducts activities concerned with telephone customer support and dental benefit research activity by performing the following duties: Research dental plans and communicate with clients according to department specifications.Conduct/Answer phone calls from clients and e...

This is a remote position.SUMMARYThe Service Desk Dispatcher is responsible for real-time intake prioritization routing and coordination of service requests to ensure tickets are assigned to the right technician at the right priority at the right time. This role is critical to SLA compliance tech...

About the Role In this opportunity as Lead Product Support Specialist you will:Respond to complex technical inquiries from customers logging and classifying calls in a database.Analyze and resolve complex technical issues exercising discretion in selecting solutions and escalating when needed.Provid...