Customer Experience Team Lead Jobs in Philippines

Lets be #BrilliantTogetherOverviewISS STOXX is growing! We are seeking for a Collections Team Lead to contribute to our expanding success a self-motivated professional whose primary responsibility is to monitor motivate and train the team (to ensure that monthly goals are met). This position will a...

DescriptionJob Track Description:Assists others in achieving goals.Broad technical expertise and industry knowledge.Ability to manage hiring and termination actions and training for multiple employees.Manages performance appraisals and pay reviews for team members.Accountable for functional operatio...

Were Hiring: Team Leader Outbound Sales (BPO) On-site Pasig CBD Night Shift 2 OpeningsWere looking for experienced Outbound Sales Team Leaders to drive performance coach high-impact sales teams and deliver consistent revenue results in a fast-paced BPO environment.What Youll DoLead and manage an...

We are seeking a dynamic and experienced (Senior) Sales Team Leader to join our this role you will lead motivate and manage a team of telesales agents driving revenue growth and ensuring the achievement of sales targets.Key ResponsibilitiesLead the Team: Manage and support telesales agents to reach...

The position requires strong attention to customer relations interactive communication skill and problem-solving ability. Serve customer by providing product and service information. Handle customer or members queries / complaints through company communication tools in specific language market. (Liv...

Work Setup: 100% Onsite (Eastwood Quezon City) Schedule: Shifting schedule within 24/7 shift Qualifications: Excellent English communication skillsExperience of at least 3 straight years as an Operations Team Lead/Supervisor (Assistant TL/SME/Nesting Team Lead experience not counted)Strong backgroun...

Team Leader OperationsLocation: Remote (Philippines preferred)Compensation: $1500 $1700 USD/month (The final offer is at the clients discretion and depends on the candidates interview result skills and experience.)Industry: Digital / Remote OperationsSchedule: Full-time 40 hours/week aligned with...

Work ScheduleSecond Shift (Afternoons)Environmental ConditionsOfficeJob DescriptionAs part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers...

DescriptionJob Track Description: Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General Profile Expands skills with...

Job Overview: The Team Leader in Customer Service is responsible for leading motivating and supporting a team of customer service representatives to ensure high-quality service delivery. This role involves managing day-to-day operations overseeing the performance of the team and ensuring that custom...

Key Responsibilities:Performance Analysis and Quality Assurance:Analyze customer interaction data to identify trends and areas for improvement.Ensure agents adhere to company policies procedures and regulatory guidelines.Feedback and Coaching:Provide constructive feedback and coaching to agents to e...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Primary DetailsTime Type: Full timeWorker Type: EmployeeProvide leadership direction and coordination of operational activities within the team including driving change and optimize service deliveryPrimary Responsibilities Provide recommendations on business improvement plans/strategiesMay lead...

FILINVEST LAND INC. Role Overview The AVP for Brand Management and Customer Experience will be the strategic leader responsible for shaping Filinvest Lands brand identity and ensuring exceptional customer experiences across all touchpoints. This role drives brand equity loyalty and advocacy by align...

The Corporate Accounts Team Lead Sr. Manager Fulfilment Team is responsible for overseeing the end-to-end operational processes related to group insurance administration ensuring efficiency accuracy and compliance with company policies and regulatory standards. This role provides leadership to the...

Job DescriptionJob DimensionsThe organization is a global shared services center operating 24x7 supporting multiple entities across various countries and regions including Asia Pacific Africa the Middle East and the Americas. It delivers end-to-end Finance & Accounting services across core processes...

Role DetailsType of Support:Omnichannel (Chat Email Phone Social Media)Location:Hybrid Metro Manila PhilippinesWork Schedule:Open to shifting schedules (subject to business requirements)About UsCrescendorepresents peak CX performance in the AI era. We combine world-class outsourcing expertise with i...

Position Description:Job Summary The Order Management Operations Lead will be responsible for overseeing the day-to-day operations build a strong team and shaping team members behaviors to accomplish desired results and will play a collaborative role in growing and implementing standards and proces...

Role Overview:The Associate Manager -Customer Experience is responsible to complete the Customer Experience (CX) observations required using the form that was designed for the program.Champions Customer Experience initiatives and actions for assigned teams to ensure continuous improvement.Deliver te...

SVC PH Inc. an affiliate of Executive Boutique Call Center is currently looking for a Team Leader to start ASAP! Executive Boutique/Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 15th Anniversary. While...