Client Advocate Jobs in Angeles
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Operations Manager Banking And Financial Services
Sutherland
Angeles - Philippines
Responsibilities:1. Managing Cluster/Community PerformanceComplete weekly coaching sessions and call audits.Complete weekly huddles and come up with Team strategy to achieve operational goals.Partner with Operations Manager on Continuous Improvement activities training and action plans.2. Client adv...
Sr Team Manager | Collections
Sutherland
Angeles - Philippines
Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Customer Resolution Calls (Inbound & Outbound) behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous...
