Client Advocate Jobs in Philippines

DescriptionThe Client Advocate is responsible for providing strategic relationship management and consultative services to our clients. The Client Advocate is responsible for marshalling WTW resources to provide coordinated service and placement activities that meet the clients insurance and risk ma...

OverviewThe Financial Account Manageris critical to the financial health and success of our team and our clients. This role requires expertise and enjoyment in working with clients at all levels from property managers and accounting team members to corporate-level contacts to ensure our clients holi...

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...

OverviewSUMMARYThe Financial Account Manager II (FAM) is critical to the financial health and success of our team and our clients. The FAM II position is a mid-level client-facing role whichrequires strong functional and system knowledge of RealPage invoice processing tools. This role requires exper...

OverviewThe Financial Account Manager I (FAM) is critical to the financial health and success of our team and our clients. FAM I is an introductory role which requires some oversight from more senior FAMs to ensure appropriate growth. This role requires expertise and enjoyment in working with client...

OverviewSUMMARYThe Financial Account Manager II (FAM) is critical to the financial health and success of our team and our clients. The FAM II position is a mid-level client-facing role whichrequires strong functional and system knowledge of RealPage invoice processing tools. This role requires exper...

OverviewProject Manager II is responsible for planning executing and closing projects within specific constraints such as time budget scope and quality expectations to ensure that project goals are met successfully and the project delivers the expected value within the constraints. This includes the...

In 2024 Yext acquired Hearsay Systems bringing together two industry leaders to form one unified organization. By combining Yexts brand visibility expertise with Hearsays best-in-class compliant engagement solutions were delivering even greater value to our customers. Our integrated approach unlocks...

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...

Responsibilities:1. Managing Cluster/Community PerformanceComplete weekly coaching sessions and call audits.Complete weekly huddles and come up with Team strategy to achieve operational goals.Partner with Operations Manager on Continuous Improvement activities training and action plans.2. Client adv...

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...