Call Center Supervisor Jobs in Muntinlupa

About the job: Assistant Manager/Team Leader (Alabang) Onsite Work Setup: 100% Onsite (Alabang) Work Schedule: Graveyard shift Responsibilities: Lead and motivate the team: Provide direction inspire a positive work environment and foster open communication.Set goals and delegate tasks: Define team...

Manage resources to meet objectives and targets according to approved KPIs keeping in mind during the execution the client (internal/external) satisfactionAssist in strategic planning and implementation of actions as aligned with the Operations Department Annual ObjectivesSupervise the team in the f...

About the job Associate Quality Specialist (Alabang) Onsite Responsibilities: Execute Transaction and call monitoring in line with agreed service quality plan.Provide coaching and feedback to agents.Perform RCAs and report findings to Operations to develop actions for mitigation.Identify Training n...