BPO Jobs in Philippines

Install Base Database AdministratorOur Purpose TERADYNE where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.We cultivate a cul...

The Junior Project Engineer in the Cost Segregation Department works closely with the Sales Team and clients to gather analyze and interpret the information necessary to produce a complete and accurate Cost Segregation Study in a timely manner. The role involves maintaining strong working relationsh...

Job Description:Key Responsibilities:Oversee and manage Accounts Payable (AP) and Accounts Receivable (AR) processes ensuring timely and accurate posting of transactions for NA.Handle inbound and outbound collection calls including payment processing and account resolution.Perform account reconcilia...

Location: Remote Open to candidates based in Asia (Philippines Thailand Malaysia Indonesia Vietnam) Working Hours: 9 AM 6 PM       Days: Monday to FridayAre you an experienced Talent Acquisition Specialist with a passion for the BPO sector and a deep understanding of the Southeast Asian talent ma...

Provide consultancy services to the insurance and healthcare vertical to set up the clinical/bill review/insurance practice.Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet their expectations.Participate in RFPs client proposals cl...

The Business Process Officer leads the standardization streamlining and continuous improvement of business processes to maximize operational efficiency drive controls compliance and elevate process excellence across the organization. Apply proven methodologies to analyze optimize and institutionaliz...

Job Title: BPO Trainer About the Role:We are looking for an experienced and versatile Call Center Trainer to support our growing team of customer service and support agents. You will lead onboarding and ongoing training sessions focused on product knowledge customer service excellence communication...

Business Development Manager BPO Client Acquisition Schedule: Graveyard shift align with North American hours Reports to: CEO About Concert8 Concert8 is a Canadian BPO with primary operations in Manila. We have over 15 years of outsourcing experience in customer service SaaS support accounting virt...

Role DetailsType of Support:Quality LeadershipContract Duration:Full TimeTraining Schedule:Open to shifting schedules (subject to business requirements)Work Schedule:Open to shifting schedules (subject to business requirements)Work type and Location:Hybrid Cubao or TaguigExpected start date:ASAPAbou...

About the job Reservations Supervisor (Cebu) Onsite Work Setup: Onsite (Cebu City) Shift: No Fixed Schedule Requirements: Bachelors degree in business administration hospitality or a related field.At least 3 years of experience in reservations customer service or a call center environment.At least...

About the job: Process Excellence Manager (Cebu City) Onsite Start Date: ASAP Work Arrangement: 100% Onsite (Cebu) Shift Schedule Rest Days: Night Shift No fixed weekends off Roles & Responsibilities: Lead consulting assignments and deliver business value to the customers through quality initiati...

About the job: Senior Associate Quality Specialist (BGC Taguig) Onsite Key Responsibilities: Execute transaction and call monitoring in line with the agreed service quality plan.Provide coaching and feedback to agents.Perform RCAs and report findings to Operations to develop actions for mitigation....

Req ID:352080With people at the heart of our success NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. Its our belief in the possibility that drives us but its our people that make it happ...

Motivates a team of Customer Service Associates through performance coaching career planning and setting educational objectives.Participates in quality calibration and validation sessions.Resolves employee issues and act as the employee advocate when dealing with HR or departmental processes.Improve...

Job Overview: Associate Trainer Location: Fully Onsite (BGC Taguig) Schedule: Shifting Schedules Core Responsibilities Instructional Design: Apply end-to-end methodologies to design develop and maintain high-quality training curricula and content.Training Delivery: Execute engaging training session...

Job Overview: Senior Associate Quality Specialist Location: Fully Onsite (BGC Taguig) Primary Responsibilities Quality Auditing: Conduct regular call and transaction monitoring based on established quality standards.Performance Coaching: Deliver actionable feedback and coaching to agents to improve...

Retail Team Lead (Cebu City) Account Type: Retail (Voice Support) Location: 100% Onsite (Cebu) Schedule: 24/7 Operations (Shifting Schedules) Start Date: Immediate Candidate Profile We are looking for a dynamic leader to drive results in our retail voice account. Experience: Minimum of 2 years as a...

About the job: Senior Associate Quality Specialist (BGC Taguig) Onsite Key Responsibilities: Execute the transaction and call monitoring in line with the agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs and report findings to Operations to develop actions for miti...

What Customer Service Operations contributes to Cardinal HealthCustomer Service is responsible for establishing maintaining and enhancing customer business through contract administration customer orders and problem resolution.Customer Service Operations is responsible for providing outsourced servi...

We are looking for call center trainers to start working ASAP. About the job: Associate Trainer (BGC Taguig) Onsite Work Setup: Onsite (BGC Taguig) Shift: Shifting Schedules Benefits: Quarterly performance bonus.Outstanding career development opportunities and fast-track career progression.Enjoy a...