Assistant Manager Quality Assurance Jobs in Cebu City

DescriptionEvaluate document and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific feedback to supervisory and management staff regarding agent performance. Participate in internal/external calibrations to ensure thorough underst...

Work Setup: Onsite (Cebu) Qualifications: College graduateMinimum of 2 years of experience as an Assistant Manager in a BPO/call center environmentExperience in Insurance or Healthcare Responsibilities: Take charge of the process with dedication swiftly addressing any deviations or challenges and dr...

Work Setup: Onsite (Cebu) Function: Training Qualifications: At least 2 years in college (No back subjects)Minimum of 2 years experience as Training Supervisor in a BPO/call center environment Responsibilities: Take charge of the entire process with careful attention proactively addressing any chall...

Work Setup: Onsite (Cebu) Qualifications: College graduateMinimum of 3 years of experience as Assistant Manager for Operations in a BPO/call center environment Responsibilities: Steer the process with dedication swiftly addressing any deviations or obstacles while continuously implementing improveme...

Were looking for an Assistant Manager-Quality Assurance to join our Quality this role you are responsible for the day-to-day operations of the Quality Assurance team according to the scope of work and service level requirements. Duties include hiring managing performance and developing strategic ap...