Lead Dispatcher
Job Summary
Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Summary of Role:
Lead the team of drivers and the dispatch assistant providing the support required for pickups deliveries and all operations related to the World Courier fleet. The professional must ensure appropriate communication with internal and external customers while guaranteeing compliance with the Companys policies and procedures.
The Lead Dispatcher is a strategically focused logistics leadership role that goes beyond traditional dispatch operations. This position will have regional responsibilities and play a key role in overseeing transportation operations driver management and continuous process improvement initiatives.
The role combines operational leadership analytical thinking and process optimization with exposure to international transportation foreign trade inventory-related activities and supply chain operations
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Responsabilities:
- Supervises daily logistics and transportation operations to ensure the timely compliant and secure movement of materials products and medical samples across the supply chain.
- Coordinates transportation activities distribution flows and service execution to support continuity of supply product integrity and business needs.
- Prioritizes logistics activities transportation resources and daily operational issues to align service needs risk considerations and cost objectives.
- Monitors transportation performance asset utilization and tracking data to improve visibility resolve routine operational issues and support day-to-day decision-making.
- Ensures compliance with quality safety and regulatory requirements across transportation and handling activities to maintain traceability and required standards.
- Recommends process system and partner improvements that enhance logistics efficiency scalability and operational control.
- Leads team performance facilitates capability development and leads workload alignment to support consistent execution of logistics and transportation priorities.
Education:
Bachelors degree in supply chain management logistics operations management business administration engineering life sciences or a related field or equivalent experience required.
Certifications:
Certification in certified supply chain professional certified logistics transportation and distribution certified in planning and inventory management or equivalent preferred.
Work Experience:
- 3 years of experience in logistics transportation supply chain distribution or a related field required.
- 2 years of experience in a management capacity preferred.
- Experience in route planification
- Knowledge in inverse logistics process and transport aplicable law and regulations.
- Experience and knowledge of hazardous materials transportation including the safe handling documentation regulatory compliance and risk mitigation practices associated with dangerous goods operations.
- Experience managing temperature-controlled (cold chain) transportation ensuring product integrity and regulatory compliance throughout the distribution process particularly for time- and temperature-sensitive shipments.
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeCencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.
The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
About Company
Discover how Cencora delivers innovative cell and gene therapy solutions, enhancing patient access, affordability, and connectivity across treatment journeys.