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Firstline Field Service Technician
Job Location:
Monthly Salary:
Posted:
9 May 2026 (30+ days ago)
Posted:
Application Deadline:
6 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Performs basic installation and minor repairs on DN products and services including maintenance for ATMs retail point of sale equipment and related PC and PC peripherals. Provides scheduled cleanings and other basic maintenance on conventional products such as locks vaults and related.
Responsibilities
Prioritizes and plans service calls in accordance with customer service level agreements and to ensure high levels of customer satisfaction. Contacts customers to communicate estimated time of arrival. Promotes high quality of service and follows through to ensure call completion. Escalates service requests as required for resolution. Maintains customer satisfaction by ensuring communication and a professional demeanor and appearance. Performs basic installation functions ( For Example pulling cables mounting devices installing locks). Performs technical fixes such as clearing paper card and bill jams. Supports service technicians by performing preventive maintenance inspections. Develops understanding of operating standards practices and procedures.
Qualifications
Education or equivalent work experience required. Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Firstline Field Service. Good verbal and written communication skills. Drivers license and driving record that satisfies DNs fleet requirements.
Performs basic installation and minor repairs on DN products and services including maintenance for ATMs retail point of sale equipment and related PC and PC peripherals. Provides scheduled cleanings and other basic maintenance on conventional products such as locks vaults and related.
Responsibilities
Qualifications
Required Qualifications
Required Experience:
IC
About Company
Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure c ... View more
