Analista de Operaciones Aduaneras

This job profile description is a standardized non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties responsibilities reporting lines working conditions grading compensation or other essential terms and conditions of duties and responsibilities may vary based on business needs local requirements and operational practices. Where a team members role is governed by an employment agreement local terms and conditions prior job description or collective bargaining agreement those documents shall prevail in case of any inconsistency. Mandatory local laws shall also and executes shipment orders and related customs administrative activities in accordance with standard operating procedures and applicable import and export customs entry processing shipment documentation notes management and related transaction records to support accurate and timely clearance daily workflow department communications and entry activity to support service productivity and compliance routine shipment and clearance delays by reviewing issues coordinating follow-up actions and communicating status updates to relevant customs operations checks and supports audit readiness entry corrections and documentation follow-up before required reporting communication with brokers customs contacts regulatory bodies and internal operational teams to support compliant and efficient shipment training procedural guidance and regulatory updates to support consistent application of customs requirements and operating standards.

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Bachelors degree in logistics supply chain international trade business administration or a related field or equivalent experience than 2 years of experience in customs operations import/export coordination transportation operations logistics administration customer service operations or a related field in customs compliance international trade freight forwarding or logistics operations of international logistics operations across air land and cross-border shipment coordination including shipment status control and service of import/export documentation customs procedures trade compliance controls and documentation accuracy requirements in execution-heavy of dispatch and transportation coordination including driver communication delivery scheduling routing support and issue of customer-facing logistics support including shipment updates order handling complaint resolution and service continuity. Knowledge of operational coordination across brokers carriers customs authorities vendors and internal operations teams. Knowledge of Excel Outlook and logistics systems used for tracking reporting communication and execution end-to-end movement of international shipments and aligns dispatch documentation and customer communication to meet service commitments. Reviews shipment and customs documentation for completeness accuracy and readiness before execution or coordination with brokers carriers airlines vendors and authorities to resolve delays clearance issues and service disruptions. Monitors shipment milestones and proactively communicates status risks and recovery actions to customers and internal operational exceptions involving missed pickups incomplete paperwork customs holds delivery failures and order Excel Outlook and operating systems to maintain accurate records track workflows and support operational competing shipment customer and dispatch needs in a fast-moving environment with strong administrative discipline. Improves execution quality by identifying recurring issues tightening handoffs and reinforcing process consistency across to manage multiple active shipments customer requests and operational deadlines without losing control of to work with urgency and sound judgment when documentation customs or dispatch issues threaten service performance. Ability to collaborate effectively with internal teams and external partners across operations customer service transport and trade interfaces. Ability to recognize downstream impacts of delays missing documents and service failures and take action before escalation to maintain accuracy professionalism and follow-through in compliance-sensitive and customer-facing work. Ability to adapt quickly to changing shipment conditions operational priorities and system-driven workflows.

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies: World Courier del Peru S.A.

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned