Sr. Manager Operations tmart

Were looking for a Senior Operations Manager to join the team and focus on growing our own
Grocery Store tMart which is the regions first cloud store concept offering 30-minutedelivery of
groceries at hypermarket prices. The service has expanded rapidly across Kuwait UAE Qatar Jordan
Bahrain Egypt Oman and Iraq!

Managing the full operations end to end (team operations inventory management
pick-pack process property/asset management operational standards expense
control maintenance related).
Inventory management: Ensure correct processes policies and proper execution of
inventory management (stock-in and stock-out). Shrink/Expiry control and Quality
focus (in terms of inventory no damaged or poor fresh food quality; close to expiry).
Pick-Pack process: Ensure efficient and correct pick and pack process and service
level (starting with ensuring availability picking up the correct item/quantity) & proper
management of the staffing and scheduling as per demand to achieve desired UTR
and service level.
Property / Asset management: Proper management of the property and facility plus
asset management and tracking.
Expense Control: Identify potential opportunities to reduce expenses with same
operational efficiency.

Maintenance related: Define the guidelines for all engineering and maintenance tasks /
equipment / key activities i.e. outsourcing VS internal services local VS regional
contracts preventive maintenance plan etc.
Managing Productivity work standards and development of store staff.
Monitoring and managing the store costs VS budget for the section.
Ensuring continuous improvement of current performance VS accepted standard/best
practices at the store (i.e. stock level productivity service level).
Monitoring financial and operational performance of each store and initiating required
actions for improvement.
Controlling and ensuring that equipment infrastructure stores are used and
maintained properly.
Developing action plans with the department manager to address weak areas in need
of improvement.
Instituting training and developmental programs for staff and monitoring effective
implementation.
Monitoring product range availability according to selected store product range.
Develop preventive and regular maintenance plans.

WHAT DID WE ORDER

You have at least 10 years of experience in progressive development and management of
multiple product categories matured by working for large retailers in an international setting.
If you have worked for a fulfilment e-commerce FMCG retail business it is a plus.
You have built teams and led cross-functional projects at scale.
You are very detail-oriented structured and know how to prioritize -- you consider yourself
as someone who delivers solutions and not bottlenecks to be solved.
You are able to interact with senior-level executives and can manage the expectations of
multiple stakeholders.
You are someone energized by the unknown and look forward to learning each day on the job.
You have excellent analytical and communication skills and always like to be hands-on with
several tools.
Additionally you have robust interpersonal and intercultural skills. You can inspire several
teams and stakeholders to rally behind a mission.

Remote Work :

No

Employment Type :

Full-time