General Manager Aloft Muscat

Hotel: Aloft Muscat - located near Muscat International Airport
Location: Muscat Sultanate of Oman

Aloft Muscat is a modern lifestyle hotel strategically located close to Muscat International Airport and key business and convention areas. The hotel offers a vibrant design-led experience aligned with Aloft brand standards and caters to business leisure and airline-related guests.

Key Hotel Facts:

• Approx. 199 guest rooms and suites
• Team size: 80 associates
• Food & Beverage:
  • All-day dining restaurant
  • 1 specialty restaurant/bar concept
• Facilities:
  • Outdoor / rooftop swimming pool
  • Fitness center
  • Meeting & business facilities
• Market Position: Mid-upscale lifestyle hotel with strong F&B and social spaces

The General Manager is responsible for the overall leadership direction and performance of Aloft Muscat. This role oversees all aspects of hotel operations with a strong focus on Food & Beverage guest experience team engagement and commercial performance while ensuring full compliance with Marriott brand standards and local regulations.

This opportunity is open to first-time General Managers with a strong operational background - ideally from F&B-driven lifestyle hotelswho are ready to step into full property leadership.

• Lead and oversee all hotel operations including Rooms F&B Engineering Finance Sales & Marketing and Human Resources
• Ensure seamless day-to-day operations with a strong focus on guest satisfaction and service consistency
• Maintain brand standards operational audits and Marriott compliance requirements

• Personally champion F&B operations innovation quality and profitability
• Drive performance of the all-day dining and specialty restaurant concepts
• Monitor cost controls menu engineering supplier management and service delivery

• Develop and execute annual business plans and operating budgets
• Drive GOP revenue growth market positioning and cost efficiencies
• Analyze financial reports and implement corrective actions as needed

• Lead inspire and develop a team of approximately 80 associates
• Build a strong performance culture with clear accountability and engagement
• Ensure succession planning training and compliance with Oman labor laws

• Act as the ambassador of the Aloft brand within Muscat
• Personally engage with guests corporates and key stakeholders
• Handle escalated guest concerns and protect brand reputation

• Ensure full compliance with Marriott policies health & safety standards and local regulations
• Oversee risk management security and sustainability initiatives

• Strong operations background ideally with significant Food & Beverage leadership experience
• Experience within lifestyle or select-service hotels preferred
• First-time General Manager candidates welcome provided they demonstrate readiness and maturity for full property leadership

• Hands-on commercial and guest-focused leadership style
• Strong financial acumen with proven budgeting and cost-control experience
• Excellent people leadership and talent development skills
• Ability to balance brand standards with local market realities

• Arabic speaker required
• Strong English communication skills
• Solid understanding of Middle East hospitality culture and guest expectations

• Opportunity to lead a dynamic lifestyle brand within the Marriott portfolio
• Strong focus on F&B people leadership and operational excellence
• Located in a growing business and airport-driven market in Muscat