Strategic Key Account Manager (Norway)
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Job Summary
Reference No: 3319
Office Type:Flexible
Elevate Your Career with Zalaris
Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions.
Were big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference.
We foster open communication and short decision-making paths that encourage creative and innovative thinking.
Zalaris culture is rooted in values inspired by Nordic working ethos: everyone matters aiming high and team spirit. Were committed to building a diverse inclusive and authentic workplace where everyone brings their own uniqueness. Zalaris employees come from different backgrounds cultures and walks of life and we are proud of it.
Location: Norway
Role Summary
Do you thrive in complex global environments build lasting executive level relationships and naturally uncover new value for customers
Zalaris is hiring Strategic Key Account Manager Trusted Advisor with Strong Upsell & Business Development Acumen who combine exceptional customer leadership with a challenger sales mindset to drive growth across our multinational HR & Payroll Managed Services portfolio. You act as a trusted partner for HR leader ensuring high-quality delivery and spotting opportunities for improvement and upsell.
You will work closely with our Service Delivery teams HR specialists consultants and internal stakeholders to ensure customers receive consistent value and a seamless experience across all touchpoints.
As Strategic Key Account Manager at Zalaris you take full accountability for the customer journey from contract handover to renewal and expansion.
You operate as a trusted advisor guiding HR leaders across Norway ensuring seamless service delivery and proactively identifying opportunities for improvement innovation and upsell.
Location and Market Focus
Deep expertise in Norway market is required but you must be:
- Located in Norway.
- Fluent in English and Norwegian other Nordic languages will be considered as a plus.
- Internationally comfortable operating across cultures
- Own key customer relationships contracts P&Ls and strategic account plans.
- Drive renewals upsell cross-sale and expansion into new markets and services.
- Facilitate tactical & strategic governance meetings ensuring clarity alignment & execution.
- Act as single points of contact for strategic customers advising challenging and inspiring improvement.
- Identify root causes improvement opportunities and business cases that create measurable value.
- Lead opportunity development and manage the commercial pipeline.
- Champion customer success internally and navigate the matrix organization to deliver results.
- Proven experience as strategic account manager in complex global environments.
- Strong commercial mindset with demonstrated success in upsell renewals and business development.
- Understanding of HRM including Payroll Time & Attendance Workforce Management Travel & Expense and HCM platforms (Workday SuccessFactors Oracle).
- Experience with Managed Services / Outsourcing.
- Ability to engage confidently with senior HR stakeholders (CHRO level).
- Analytical and advisory skills able to build business cases and challenge customer thinking.
- Excellent communication and facilitation skills; comfortable leading governance forums.
- A proactive entrepreneurial can-do attitude and strong accountability for customer success.
- Bonus: Backgrounds from top tier management consulting with strong PowerPoint Excel CRM Power BI & AI tool proficiency.
- Join a fast-growing entrepreneurial company shaping the future of HR & Payroll services across Europe.
- Work with major global brands delivering high-impact solutions.
- Influence strategic decision-making at the customers highest levels.
- Experience a culture built on trust innovation accountability and collaboration.
If you want to make a difference grow with your customers and help transform HR in global organizations we want to hear from you.
Apply now and become the trusted advisors our customers rely on.
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Ready to become part of our team Join us at Zalaris and be a part of a vibrant collaborative community of Tech HR and payroll experts dedicated to grow and innovate. #team Zalaris
Required Experience:
Manager
About Company
Zalaris helps organisations streamline HR and payroll processes across geographies, industries and technology platforms including SAP, Oracle, Workday and CornerStone.
