License Management and Build QA for NATO with security clearance
Job Summary
Ensure effective license management and version control of assigned ICT infrastructure
Coordinate with CSU Change and Configuration Management regarding software licensing change proposals approvals and software releases or updates
Review and approve local software license requests in support of Joint Warfare Centre (JWC) business requirements in accordance with ESLA criteria
Maintain JWC and NCST software inventories while ensuring adherence to applicable security policies and standards
Initiate and manage new software requests and renewal processes to ensure timely completion
Coordinate with stakeholders to secure renewals of local licensesincluding obtaining required funding approvals
Manage QA/QC activities for CIS builds and desktop image builds supporting exercises and operational events
Conduct QA/QC testing of IT equipment and software prior to deployment and customer handover
Ensure implementation and compliance of CIS security policies in accordance with exercise and operational documentation
Lead and supervise technicians conducting internal quality audits and oversee the production of technical non-compliance reports
Liaise closely with internal Section Heads and provide assistance as required
Plan schedule own work and monitor work of others where applicable - within limited time horizons
Perform other duties as may be required
Strong knowledge of Information and Communications Technology(ICT) infrastructure management including software licensing and version control processes
Experience in Change and Configuration Management proceduresincluding software releases updates approvals and compliance tracking
Understanding of Enterprise Service Level Agreements (ESLA) and the ability to assess and approve software license requests against defined criteria
Knowledge of cybersecurity principles CIS security policies and compliance requirements within operational and exercise environments
Experience in software lifecycle management including procurement renewals funding coordination and stakeholder engagement
Ability to conduct Quality Assurance (QA) and Quality Control (QC) processes for CIS builds desktop image builds IT equipment and software systems
Experience in testing and validation of IT systems prior to operational deployment exercises or customer handover
Strong analytical and reporting skills including the ability to identify non-compliances and produce detailed technical audit reports
Leadership and team management experience including coordinating technicians and directing quality audit activities
Effective communication and coordination skills to liaise with internal units stakeholders and customers