Lead UX Designer, AI Product Transformation

• Multiple locations
• Hybrid

THE OPPORTUNITY IN A NUTSHELL

• You A designer whos restless about what comes next not just the next iteration but genuinely new product experiences where AI acts on behalf of users not just alongside them.
• Role As our UX Lead for AI Product Transformation youll define what agentic experiences actually look and feel like designing entirely new interaction paradigms where autonomous systems monitor decide and act for car dealers home buyers recruiters and second-hand sellers.
• Tech stack Modern design & prototyping ecosystems (e.g. Figma) partnered closely with Machine Learning frameworks data science models and complex technical architectures.
• Company Vend home of FINN Blocket Tori Oikotie DBA & Bilbasen where millions of people across the Nordics connect to find what they need whether its a job a home a way to move or a fresh start.
• Location Join us in our Oslo Stockholm Helsinki or Copenhagen office with the flexibility to work remotely 3 days per week
• Why us This isnt about adding AI features to existing flows. Its about designing entirely new experiences at massive Nordic scale and we measure success by whether users and customers genuinely adopt what we build not by how impressive the AI looks on a demo slide. Youll work in a highly collaborative cross-functional environment where your design choices directly shape how millions of people delegate tasks to autonomous systems.

Sounds like your cup of tea Check out the details below!

WHO ARE YOU

Were looking for someone with deep design expertise and the confidence to work in territory where the patterns havent been written yet. We value diverse perspectives and non-traditional backgrounds though we anticipate the following skills will help you succeed:

• Deep product design expertise: You bring a portfolio demonstrating strong end-to-end product thinking typically built over 8 years of UX experience (or equivalent depth).
• Comfort with technical complexity: You have proven experience designing complex data-rich or technically sophisticated products and feel comfortable working close to the underlying technology.
• Thriving in ambiguity: You possess the structure and independence to organise your own work carve out paths in fast-moving environments and adapt to evolving product needs.
• Commercial instinct: You understand that great design needs to be viable. You naturally think about whether what youre designing will actually create value for the business and the customer not just look good in a prototype.
• Dual mastery of discovery and delivery: You can seamlessly shift from user research prototyping and concept validation to detailed interaction design and technical specifications.
• Cross-functional co-creation: You value deep collaboration with engineering and machine learning teams viewing product creation as a team sport rather than a solitary hand-off.
• Inclusive communication in English: Fluency in spoken and written English is required. This role requires articulating complex AI behaviours into clear trustworthy human experiences and aligning design rationales across diverse cross-border Nordic teams.

Nice to have: Experience with AI/ML or automation-driven products marketplace or platform business models agent-based or conversational UX patterns or working across multiple product verticals simultaneously.

WHATS THE JOB LIKE

The Goal and Mission

Your overall mission is to define the interaction paradigms for agentic products. You will answer the core questions of how users delegate tasks to monitor and safely override autonomous AI systems across Vends entire ecosystem while balancing product conviction with market desirability.

Your Typical Week

• Lead Discovery & Concept Work: Collaborate closely with product managers engineers and data scientists to map out whats technically possible and user-centric.
• Drive User Research: Validate entirely new interaction patterns. Since much of what we are building has no established industry playbook you will be setting the standard.
• Evolve Design Frameworks: Create flexible scalable design systems that translate complex AI behaviours into clear predictable and trustworthy user experiences.
• Co-Create & Coach: Work synchronously with ML engineers to understand model capabilities and constraints while raising the design bar and mentoring other designers across the broader Vend community.

Current & Exciting Projects

You will be embedding within our core verticals (Mobility Real Estate Jobs and Recommerce) to build autonomous agents that handle heavy lifting for users:

• Mobility: An autonomous agent that monitors a car dealers inventory dynamically adjusts pricing and budgets where the dealer sets a goal and the agent handles the rest.
• Real Estate: An always-on home-buyer agent that watches the market coordinates condition reports and prompts the buyer only when human action is needed.
• Jobs: A recruiter agent that identifies passive talent through latent signals conducts conversational screening and surfaces top-tier matches.

Key Stakeholders

You will be a core part of a cross-functional team of 14 working directly with Product Managers Data Scientists and Machine Learning Engineers while acting as a bridge to Vends wider design community.

A few words from your Manager

Hi Im Rob Head of AI Product Transformation.

I started Vends AI product transformation team because I believe the next wave of marketplace value wont come from better search filters or smarter recommendations. Itll come from products that genuinely do the work on behalf of our users whilst keeping them firmly in control.

Our team is a cross-functional group of 14 across product UX engineering and data science. The design challenges ahead are the ones I find most interesting: How do you build trust in a system that acts autonomously How do you design for a user who checks in once a day rather than interacting continuously How do you make an agents decisions legible without overwhelming the user These are fascinating design problems but they only matter if what we build actually works in the market. Were not a design lab every experience we ship needs to earn its place with real users and customers. And the design surface goes beyond people youll help define how Vends products should work for non-human users too designing experiences that serve both people and the agents acting on their behalf.

Id love to hear from you!

Want to get a feel for our culture and what drives us Take a peek behind the scenes at our Career Page!

GOT YOUR ATTENTION

Let us hear from you! Please apply by 30th August 2026 with your resume portfolio and help us answer the pre-screening questions. We will start reviewing applications on a rolling basis.

QUESTIONS

Rob Head of AI Product Transformation is happy to provide information about the daily work and answer questions. Rob is best reached via For questions regarding the recruitment process please reach out to our Senior TA Partner Clayton Don Corda at