Join our Customer Support team – two-year temporary position

• Arendal
• On-site

We are seeking a motivated well-organized and service-minded colleague to join one of our Customer Support teams in Arendal. This is a two-year temporary position starting in early fall.

Our Customer Support teams provide high-quality support to Underwriters and Claims Handlers as part of Gards worldwide marine insurance operations. You will join a friendly skilled and energetic work environment.

YOUR PRIMAY FOCUS WILL BE:

• Processing and handling high-efficiency claims
• Managing claims payments and related transactions
• Responding to customer queries
• Maintaining a continuous focus on improving our services and practices
• Performing other claims-related tasks

SKILLS & REQUIREMENTS

• Bachelors degree in business administration or similar and/or relevant experience is an advantage
• Accounting knowledge
• A structured approach to work with strong attention to details
• Can work under pressure is proactive and self-driven
• Is ICT literate and quick to learn systems and procedures
• Keen to build cross-functional competence and highly motivated to learn as well as share knowledge
• Self-motivated and a team player with an improvement mindset
• Has strong communication skills and cultural awareness
• A good command of spoken and written English is required

We perform background checks on all relevant candidates through our partner EY