Field Service Engineer
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Job Summary
Where do people love what they do and being great at what they do
At Swisslog thats where! Our teams are the heart of a world-leading Robotics company thats harnessing the power of technology to shape the future of intralogistics. The result Were transforming performance and efficiency for customers across the globe giving them the vital edge in their markets.
Make an impact
Step into an important role at Swisslog as a Field Service this position your technical skills and customer focus will help ensure the performance and reliability of advanced automated material handling systems at customer site. This position is at a fixed customer site located in Våler. You will together with one colleague be fully responsible for the customer with the support from your leader and extended team.
This is not just a hands-on technical job. It is a chance to become a trusted partner to our customers and a key part of our Customer Service team. You will work independently take ownership of your tasks and contribute to a company that values initiative collaboration and continuous improvement.
You will make sure customer system operation is always kept to the maximum ensuring adherence to all the relevant instructions and technical standards.
You will act as Swisslogs public face maintaining strong customer relationships and planning service activities in close collaboration with the customer to ensure high satisfaction and system uptime.
You will identify opportunities for system improvements and upgrades and communicate these to relevant stakeholders within Swisslog.
- You understand the importance of Health and Safety regulations and make sure you always conduct your work in a safe matter.
You will also be part of the preparedness group and support with acute incidents that cannot be amended remotely by our other support teams within Controls and Software.
What you need to succeed
Were looking for a skilled and motivated professional who thrives in a dynamic hands-on environment.
- Several years of experience as a service technician preferably within electronics or automation
- Good technical knowledge in areas like electronics control systems mechanics or pneumatics
- A technical degree or vocational certificate in a relevant field
- Strong troubleshooting skills and a methodical approach to solving problems
- Experience with documentation and reporting
- Confidence using different computer systems and handling administrative task
- A valid drivers license
- Physical readiness and comfort working at heights
- You are fluent in English and in any Scandinavian language both spoken and written.
Our promise to you
Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.
Join us on this journey and youll be part of a global enterprise thats proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential in a team thats united by passion and driven by the OneSwisslog team spirit.
About Swisslog
Swisslog is shaping the future of intralogistics. As part of the KUKA Group we work on the latest technologies that are reimagining the world of logistics. Were a team of 3000 experts from 50 countries serving some of the worlds largest and most exciting brands. Together were implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.
Join the journey!
If you think a career with Swisslog could be what you are looking for wed love to hear from you.
Were looking forward to receiving your application!
Required Experience:
IC
About Company
KUKA is one of the world’s leading suppliers of intelligent robotics, plant and systems engineering and is driving digitization in industry.
