Clinical Consultant JnJ Medtech Electrophysiology- Bergen, Norway

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About JnJ Medtech Electrophysiology

JnJ Medtech Electrophysiology is the global leader in the science of diagnosing and treating heart rhythm disorders in the $2.5 billion worldwide electrophysiology market. The company partners with clinicians to develop innovative technologies that improve the quality of care for arrhythmia patients worldwide. For over 20 years JnJ Medtech Electrophysiology has been a leader in cardiac electrophysiology with numerous first-to-market products including the CARTO 3-D Mapping System. We have a strong product portfolio today and a strong pipeline for the future.

Are you passionate about advancing healthcare technology and providing exceptional clinical support

Clinical Consultant JnJ Medtech Electrophysiology- Bergen Norway

In this role you will be responsible to provide expert technical and product advice/assistance as well as training to physicians EP lab staff technicians and administrators regarding all aspects of JnJ systems and catheter equipment in a manner of utmost professionalism.

Objectives of the Position

Become an expert in providing clinical support and training to customers to ensure good technology adoption during procedures performed with JnJ products driving collaboration and maintain consistent open lines of communication with all team members both internal/external and locally/international.

Identify customer needs and create awareness of JnJ products and solutions seek sales opportunities drive business objectives and facilitate contact between the commercial team and the key decision-makers to drive our business.

Together with the European Technical team ensure servicing maintenance repair and co-ordinate functioning of all sites and upgrades of soft- and hardware

Remain current on company products instructions for use (IFU) methodologies technical troubleshooting and relevant scientific clinical literature and new product information.

Collaborate with sales and clinical colleagues and internal partners to identify develop and grow mutually beneficial customer relationships within and beyond the EP lab including but not limited to physicians nurses technicians as well as hospital administrators and staff.

Responding daily to requests via email & telephone from customers physicians as well as other internal and external partners.

Administrative work such as Customer Relationship Management systems managing account documentation complaints following Safety and Environmental practices compliance training expense reporting company system input and maintaining Safe Fleet standards according to Company guidelines.

Ensuring personal and company compliance with all local and company regulations policies and procedures.

Education and Qualifications

Educated to degree level in preferably Biomedical Engineers Medical technology engineering or a related discipline

Previous clinical/engineering/paramedical experience (preferred)

Experience within electrophysiology/cardiology (advantage)

Good education and presentation skills

Computer software package skills and knowledge of the Microsoft office main products (required).

Dedication perseverance and ability to successfully complete internal training

A strong technical understanding and interest (required)

Project management

Analytical thinking and problem-solving skills

Fluent in the Norwegian as well as business level in English (required).

Ability to spend 1-3 nights per week away from home (required).

Driving license.

Located in Bergen area

You will have a home office in this position.

What you will need to succeed

We are looking for a highly skilled self-motivated analytical and problem-solving person with high drive and a sense of urgency. The role requires great education and presentation skills and the person needs to be a great teammate with impactful communication abilities. The willingness to keep on learning and develop is key to becoming a specialist with success in this role.

Due to the transformation of the Health Care sector the ability to stay customer focused while challenging status quo and deliver creative and innovative solutions to improve patient health are important.

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The anticipated base pay range for this position is:

Benefits:

In addition to base pay we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location where the actual amount is based on the employees and companies performance of the previous calendar year or sales commissions. Moreover we offer vacation days parental leave for a minimum of 12 weeks bereavement leave caregiver leave volunteer leave well-being reimbursement programs for financial physical and mental health. We also offer service anniversary and recognition awards and subject to the terms of their respective plans employees - and in some locations eligible dependents - can participate in several insurance plans. For more information visit Employee benefits Supporting well-being & career growth Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.