Software Engineering Team Lead Jobs in Nigeria

Lead a team of Business Bankers to manage tier 2 customers by carrying out the following: On boarding new enterprise banking Customers Proactive relationship management engagement Dormant accounts reactivation Cross sell the banks products and services to existing customers. Handling of customers co...

Operational Leadership Own the availability performance and operational resilience of all e-business channels. Serve as the primary escalation point for high-severity incidents and cross-channel outages. Ensure adherence to SLAs OLAs and incident response standards. Lead incident command during maj...

The Team lead Contact Center is to ensure that the team delivers superior customer service to External and Internal clients queries and enquiries through various communication channels such as telephone in areas as providing customers with accurate information on our products and services their Reti...