Team Lead, North Central
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Lead a team of Business Bankers to manage tier 2 customers by carrying out the following: On boarding new enterprise banking Customers Proactive relationship management engagement Dormant accounts reactivation Cross sell the banks products and services to existing customers. Handling of customers complaint Improve customer experience and grow the banks share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.
Qualifications :
- First degree in any field.
- Minimum of 5 - 7 years experience Iin Commercial banking and Business banking
- Cognate experience in sales and relationship management of customers to be able to drive profitability and build relationships
- Experience within the financial industry with experience in managing small businesses.
Additional Information :
Behavioural Competencies
Taking Action
Meeting Timescales
Interpreting Data
Convincing People
Team Working
Technical Competencies
Customer Understanding
Product Knowledge
Customer Acceptance and Review
Client Retention
Product Related Systems
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Law Enforcement
- ABB
- Marine Biology
- Filing
- Automobile
- AV
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
