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Telesales Officer

JobMag Limited

Job Location:

Lagos - Nigeria

Monthly Salary: NGN 200000 - 200000

Experience Required: 4-5years

Posted: 10 July 2026 (30+ days ago)

Application Deadline: 7 October 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Were Hiring: Telesales Officer

Location: Lekki (Jakande) candidates must reside within or near this area Salary: 200000 Net/month

Gender Preference: Female

Experience Required: 3 years in Telesales

About the Role

We are looking for a proactive well-spoken and organized Telesales Officer to manage customer communications follow-ups and support our sales process from start to finish. The ideal candidate is confident on the phone detail-oriented and able to build trust with customers while keeping track of multiple ongoing conversations.

Key Responsibilities

- Handle inbound and outbound customer calls and inquiries

- Make outbound follow-up calls on proposals and record client commitment status and reporting outcomes.

- Send payment receipts and balance reminders to customers

- Follow up with customers on outstanding payments

- Respond to chats comments and inquiries on social media and the company website

- Notify customers of scheduled site visits and installation timelines

- Confirm and follow up on site assessment appointments with customers via phone calls

- Escalate unresolved or sensitive customer issues to the Director

Requirements

- Minimum of 2 years proven experience in telesales customer service or a related client-facing role

- Excellent verbal and written communication skills

- Ability to follow up on customer interactions intelligently and consistently without dropping the ball

- Strong organizational skills and attention to detail

- Comfortable using phone systems social media platforms and office/CRM tools

- Friendly patient and persuasive communication style

- Ability to handle sensitive or difficult customer situations with professionalism

How to Apply

Interested candidates should send their CV to with the subject line "Telesales Officer Application."

Only shortlisted candidates residing near Lekki Jakande will be contacted.

Benefits

Compensation

200000 Net per month with commission.

Required Skills:

Requirements: Bachelors degree in Human Resources Business Administration or a related field. Minimum of 3 years of progressive experience in human resources with a strong focus on recruitment within the technology sector. Proven track record of successfully filling technical and mid-level roles in fast-growing tech companies. Proficiency in recruitment tools (e.g. LinkedIn Recruiter Greenhouse Workable) and HRIS platforms. Strong understanding of employment laws workplace compliance and data privacy standards. Excellent communication negotiation and interpersonal skills with the ability to build trust across all levels. High level of organization attention to detail and ability to manage multiple priorities in a fast-paced environment. Ability to work independently and collaboratively within cross-functional teams. Experience with employer branding candidate experience optimization and diversity hiring initiatives is highly desirable.

Required Education:

Bsc

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