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Telesales Officer
Job Location:
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
1-3years
Experience Required:
Posted:
12 October 2026 (11 days ago)
Posted:
Application Deadline:
9 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Contract type: Fixed-term seasonal contract (festive season) with potential to convert to a permanent
role based on performance.
Ashcorp is a global luxury group redefining how we experience the world through fashion innovation
and impact. We inspire and empower generations to live intentionally curating a lifestyle beyond the
ordinary.
Ashluxe our signature brand continues to push boundaries in streetwear and fashion. Ashluxury
our luxury retail flagship offers over 100 international designer brands. From our Lagos offices
Ashcorp connects fashion lovers in 23 countries and territories with the worlds best brands. Our
impact goes beyond fashion. Through YAART Incubating Programme we are shaping the future
driving creativity youth empowerment and innovation.
Role Overview:
Mission (why this role exists)
The Telesales Officer exists to drive direct sales during the festive season through outbound calls
WhatsApp follow-ups and personalised customer engagement. This is a hands-on target-driven role
focused on converting past customers warm leads and assigned prospects into sales while building
a personal client book and delivering excellent post-sale care.
The role is offered on a fixed-term seasonal contract. Officers who meet their net sales targets during
the season with a clean conduct record will be offered a permanent role.
Positioning
Is: A results-oriented sales operator expected to hit targets quickly leverage existing
knowledge of the Ashluxe ecosystem and convert seasonal performance into a
permanent opportunity.
Is NOT: A long-term administrative or support role; this is a pure sales mandate measured
against clear seasonal targets.
Key Responsibilities:
1. Selling
Make outbound calls and WhatsApp follow-ups to past customers warm leads and
assigned prospect lists.
Present current collections restocks and seasonal offers; recommend products sizes
and styling.
Close sales and guide customers through payment on the Ashluxe ecosystem (Ashluxe
Plus234 Labs and Zentaii) or the approved payment channel.
Upsell and cross-sell including bundles.
Re-engage lapsed customers and build a personal client book
2
2. Order Management & Customer Care
Confirm all order details (item size color delivery address delivery date) before handover
to fulfillment.
Follow up after delivery to confirm satisfaction and capture feedback.
Explain the returns and exchange policy accurately and escalate complaints to customer
service.
Pass bulk or wholesale opportunities to Commercial Lead (Acting).
3. Records and Reporting
Log every call conversation and sale in the agreed tracker or CRM on the same day.
Keep customer data accurate and confidential.
Submit daily activity and weekly sales reports to the line manager.
Share customer insights on demand objections and pricing with the Head of Business.
Requirements
Prior sales retail or clienteling experience with a record of achieving sales targets.
Confident persuasive phone manners.
Demonstrated competency with excel Google Sheets or CRM software.
Working knowledge of Ashluxe ecosystem (Ashluxe Plus 234Labs and Zentaii) products
sizing and the brands customer.
Highly organised self-directed and able to thrive in a fast-paced target-driven
environment.
Available to work on-site in Lagos for the festive season.
Benefits
Why Join Us
Clear path to a permanent role based on performance during the season.
Opportunity to make immediate impact by driving direct sales and building lasting
customer relationships.
Competitive seasonal compensation with the potential for long-term career growth within
the Ashcorp group
Required Skills:
13 years of sales retail or clienteling experience with a record of achieving sales targets. Confident persuasive phone manners. Demonstrated competency with excel Google Sheets or CRM software. Working knowledge of Ashluxe ecosystem (Ashluxe Plus 234Labs and Zentaii) products sizing and the brands customer. Highly organised self-directed and able to thrive in a fast-paced target-driven environment. Available to work on-site in Lagos for the festive season.
Required Education:
Bachelors degree in Sales Marketing Business Administration or a related field.
