Relationship Officer (Affiliate) Financial Inclusion

Key Responsibilities:

• Identify onboard and activate new markets/locations for Financial Inclusion sales.
• Drive loan acquisition and disbursement targets within assigned markets.
• Generate leads through field activities referrals and team initiatives.
• Promote Financial Inclusion products including loans savings and micropension & microinsurance adoption.
• Build strong community presence to sustain continuous customer acquisition
• Build and maintain relationships with association leaders and key members to foster trust and engagement.
• Resolve challenges and complaints from associations to ensure strong partnerships.
• Facilitate smooth onboarding experiences for association members ensuring they understand product offerings usage and benefits.
• Efficiently respond to qualify and track inbound leads and requests ensuring timely follow-up and high conversion rates.
• Act as the primary liaison between the company and associations addressing inquiries concerns and needs effectively.
• Collaborate with the Team Lead on onboarding markets/associations.
• Develop execute and support implementation of localized sales and engagement strategies aimed at increasing the conversion of association members into active customers.
• Work with the marketing team to design and implement locality-specific promotional campaigns to improve conversion and customer experience.

• A minimum of OND HND or BSc in any field of study.
• 1 - 3 years of sales experience in a related field within the financial services industry.
• Experience in lending and/or collections is an added advantage.