Operations Team Lead
Job Summary
The operations team lead is responsible for performing the following functions: Responsible for safety leadership and environmental stewardship hiring of operations supervisors and hourly employees. The role oversees Operations planning staffing and logistics. Recommend or execute personnel actions such as hiring evaluation or promotion. Maintain operations data such as time records production cost records and prepare reports for the management. |
Participate in interviewing selection of candidates and training of new hires on factory policies and procedures. |
Delegate tasks to factory staff as necessary. |
Collaborating with quality control managers to establish and execute quality control processes. |
Regular inspection and coordinating of employees (Shift Managers Admin & Loaders) to monitor their performances and ensure tasks are completed in a timely manner. |
General operational supervision within the premises (Clients premises). |
Plan and establish work schedules assignments and operation sequences to meet production goal. |
Motivating Shift Managers and factory workers to continually achieve factory targets. |
Representing Total data limited (TDL) at meetings/seminars organized within the clients premises. |
Ensure new hires meet specific target performance level. |
Preparation of monthly invoices for payment. |
Enforcement of Client/TDL rules and regulations |
Directing and coordinating the activities of employees in production line and Logistics. |
Keeping records of employees attendance and hours worked. |
Taking records of total numbers of trucks/trailer loaded per day. |
Maintaining the security of all information entrusted to you and all members of staff |
Enforce compliance with health and safety regulations the usage of P.P.E(s) to prevent accidents and injuries. |
Proper documentation of operational activities i.e. (ensuring reconciliation of activities between Client and TDL). |
Participate in interviewing selection of candidates and training of new hires on factory policies and procedures. |
Other official tasks assigned |
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Note: In the event of supervisory negligence/poor monitoring that affects the company (TDL) you shall bear the cost. |
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KEY PERFORMANCE INDICATORS |
Revenue Growth Cost Reduction Audit Defect Rate Compliance Ensure prompt reimbursement from client. Turn-around time Issue Resolution & Quality Rate Adherence to policies procedures & processes Strategic initiatives Payroll and personnel database Ensure 0% incidence of protest/negative report. Stake holder management. Customer Satisfaction & Retention |
Required Skills:
Requirements Minimum of OND in Business Administration or a related discipline Bachelors degree is an added advantage 12 years experience in an administrative role is preferred Key Competencies Technical Competencies Inventory and stock management Procurement processes Basic facility management knowledge Record keeping and documentation Behavioral Competencies High attention to detail Strong organizational and time management skills Resourcefulness and problem-solving ability Strong interpersonal and communication skills Negotiation skills Stakeholder management Collaborative and supportive working style Integrity and accountability