Operations Support Officer

Cen Global Services Limited is seeking a resourceful and technically minded Operations Support Officer to support day-to-
day operations maintenance coordination and technical troubleshooting across its facilities and client sites. The ideal
candidate will have strong technical problem-solving skills good organizational abilities and a proactive approach to
ensuring operational efficiency and service delivery.

• Provide operational and technical support across facilities equipment and client sites.
  
  
• Coordinate preventive and corrective maintenance activities to minimise equipment downtime.
  
  
• Assist in identifying diagnosing and troubleshooting mechanical and electrical faults.
  
  
• Liaise with technical teams field technicians contractors and vendors to ensure timely resolution of operational and maintenance issues.
  
  
• Monitor maintenance activities and follow up on outstanding jobs to ensure timely completion.
  
  
• Maintain accurate maintenance records service logs job reports and other operational documentation.
  
  
• Support the development and implementation of maintenance schedules and operational procedures.
  
  
• Track equipment maintenance needs and escalate recurring faults or major technical issues to the Operations Manager.
  
  
• Assist in coordinating the availability of tools materials spare parts and other resources required for maintenance activities.
  
  
• Monitor compliance with established operational procedures and applicable Health Safety and Environmental (HSE) standards.
  
  
• Identify operational challenges and recommend practical solutions to improve efficiency and service delivery.
  
  
• Perform other related duties as assigned by the Operations Manager.
  

• A good degree in Mechanical Engineering Electrical Engineering or a related technical discipline is preferred.
  
  
• Minimum of two (2) years relevant experience in operations support technical support maintenance coordination facilities management or a related field.
  
  
• Good understanding of mechanical and/or electrical systems equipment maintenance and troubleshooting procedures.
  
  
• Strong technical troubleshooting analytical and problem-solving skills.
  
  
• Proficiency in Microsoft Office Suite particularly Excel and Word for reporting and documentation.
  
  
• Ability to coordinate maintenance activities monitor job progress and follow up on outstanding technical issues.
  
  
• Good organizational time-management communication and interpersonal skills.
  
  
• Ability to manage multiple priorities meet deadlines and work effectively with technical teams contractors and vendors.
  
  
• Strong attention to detail and commitment to operational efficiency workplace safety and compliance with established procedures.
  
  
• Ability to work independently and collaboratively in a team environment.