Online Sales Manager

Job Title: Online Sales Manager
Location: Ikeja Lagos
Industry: Retail / QSR (Quick Service Restaurant)
Employment Type: Full-time
Remuneration: #250000  #350000 (HMO Pension other benefits)

A growing retail/QSR brand is seeking an experienced and results-driven Online Sales Manager to lead its online sales operations and drive digital revenue growth across e-commerce and third-party delivery platforms.

This role is ideal for a digitally savvy data-driven sales leader who can build structured sales funnels manage third-party platform performance and lead a team to exceed online sales targets.

KEY RESPONSIBILITIES
 Drive achievement of online sales revenue targets and develop strategies to increase revenue and customer acquisition
 Manage the full sales funnel from lead generation through conversion and follow-up
 Implement digital marketing initiatives (SEO SEM email social media) to drive traffic and sales
 Design and optimize the customer journey running A/B tests on landing pages CTAs and content to maximize conversions
 Analyze key performance metrics (conversion rates CAC ROI) using tools like Google Analytics
 Oversee all e-commerce and third-party platform activity (WhatsApp Instagram DMs X DM Glovo Chowdeck etc.) including listings pricing and promotions
 Manage relationships with third-party vendors payment gateways and logistics partners
 Maintain excellent customer relationships ensuring satisfaction retention and loyalty
 Plan and execute seasonal and promotional campaigns to boost engagement and sales
 Recruit train and lead the online sales team to exceed targets
 Set and track online sales targets and KPIs providing regular performance reports to the GM
 Stay current on industry trends and the competitive landscape

 BSc in Business Administration Marketing E-Commerce IT or related field
 35 years experience in online sales management e-commerce or digital marketing
 Experience in QSR online sales management is desirable
 Strong understanding of digital sales funnels marketing strategies and e-commerce platforms
 Experience with performance marketing including paid advertising and retargeting
 Demonstrated ability to meet and exceed sales targets
 Strong financial acumen for managing e-commerce budgets and forecasts
 Excellent leadership communication and interpersonal skills
 Proficiency in Microsoft Excel Word and PowerPoint

WORK SCHEDULE: 5 days a week (includes weekends)

HOW TO APPLY

(HMO Pension other benefits)