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Key Accounts Manager
Job Location:
Monthly Salary:
Posted:
8 September 2026 (4 hours ago)
Posted:
Application Deadline:
6 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Behind every thriving retail partnership is someone who turns relationships into revenue and plans into performance. Thats the Key Accounts Manager were searching for at a fast-scaling womens wellness and skincare startup born out of a global incubator and built on a fusion of K-Beauty innovation with African botanicals creating dermatologist-tested formulas for melanated skin across Africa and beyond.
As the company continues to scale across markets and retail channels this role exists to ensure disciplined commercial ownership of key retail accounts through strong relationship management structured Joint Business Planning and consistent execution across distribution promotions receivables and in-store visibility. Youll play a critical role in accelerating revenue growth strengthening retailer partnerships and keeping the brand competitively positioned across strategic retail channels.
Who are we looking for
You are commercially sharp with experience managing key retail or distributor accounts in a fast-paced or scaling business environment.
You are a strong negotiator comfortable building and sustaining relationships with decision-makers across retail distributor and partner accounts.
You are data-driven able to analyze sales performance spot trends and opportunities and act on them decisively.
You are execution-focused capable of managing multiple priorities and following through consistently even as business needs shift.
You are a natural collaborator experienced working cross-functionally with sales marketing operations and supply chain teams.
You are adaptable comfortable operating in dynamic environments with evolving priorities and performance expectations.
Your Responsibilities
Account Growth & Revenue Delivery
You will own the commercial performance of assigned key accounts delivering agreed sales revenue and profitability targets.
You will develop and execute account growth strategies that drive sell-in sell-out market share and category expansion.
You will identify new business opportunities within existing accounts and recommend initiatives to unlock incremental growth.
You will monitor account performance against targets and implement corrective actions where needed.
Strategic Account Management
You will build and strengthen long-term relationships with key decision-makers across retail distributor and partner accounts.
You will serve as the primary point of contact for assigned accounts ensuring responsiveness and customer satisfaction.
You will negotiate commercial agreements trading terms promotional plans and account-specific initiatives in line with company objectives.
Joint Business Planning & Commercial Execution
You will develop execute and regularly review Joint Business Plans with key accounts to align growth priorities.
You will translate strategic plans into clear execution roadmaps with measurable outcomes and timelines.
You will lead account planning activities including forecasting promotional planning and annual business reviews.
In-Store Execution & Distribution Management
You will ensure strong product availability visibility and merchandising standards across all assigned accounts.
You will work closely with field teams distributors and retail partners to close execution gaps and improve store-level performance.
Pricing Promotions & Commercial Compliance
You will monitor account pricing to ensure alignment with approved strategies and commercial policies.
You will evaluate promotional effectiveness and recommend improvements to maximize return on investment.
You will track competitor activity and market dynamics to inform commercial decisions.
Receivables & Financial Management
You will manage account receivables and proactively drive collections within agreed timelines.
You will partner with Finance to resolve disputes reconciliations and payment-related issues.
Performance Analysis & Reporting
You will analyze account performance data to identify trends risks and opportunities.
You will develop regular performance reports with actionable recommendations for internal and customer stakeholders.
Cross-Functional Collaboration & Stakeholder Engagement
You will partner with Marketing Operations Finance Supply Chain and Customer Experience teams to ensure seamless execution of commercial initiatives.
You will maintain a structured engagement cadence with key customers through weekly monthly quarterly and annual business reviews.
What Success looks like
Assigned key accounts consistently meet or exceed agreed sales revenue and profitability targets.
Joint Business Plans are in place and actively tracked for all major accounts with clear execution roadmaps.
In-store execution standards (availability visibility merchandising) are consistently met across accounts.
Receivables are collected within agreed timelines with proactively managed and escalated risks.
Strong trusted relationships are built with key retail and distributor decision-makers evidenced by structured consistent business reviews.
To be considered for this role you should have
Proven experience managing key retail or distributor accounts in a fast-paced or scaling business environment.
Strong commercial acumen with exposure to revenue ownership sell-through performance and account growth management.
Demonstrated experience driving Joint Business Plans promotional execution and retailer engagement initiatives.
Strong negotiation stakeholder management and relationship-building skills across internal and external partners.
A data-driven mindset with the ability to analyze performance and act on insights.
Experience working cross-functionally with sales marketing operations and supply chain teams.
Challenges you may face in this role
Balancing revenue delivery with the relationship discipline needed for long-term account health.
Managing multiple accounts and stakeholders with competing priorities and timelines.
Navigating a fast-scaling evolving business where processes and priorities can shift quickly.
Driving accountability for execution across teams and partners you dont directly manage.
The Goodies
Competitive salary package.
Opportunity for professional growth in a fast-scaling mission-driven startup.
A collaborative supportive team culture.
Direct impact on the companys commercial growth and retail partnerships.
