HSE & SOFT SERVICES OFFICERSUPERVISOR

HSE & Soft Services Officer/Supervisor

The HSE & Soft Services Supervisor Officer is a uniquely dual-mandate role. On one hand you are the facilitys HSE authority responsible for compliance risk management incident prevention and staff safety across the entire IFS site team. On the other you are the direct operational supervisor of the soft services function cleaning janitorial operations landscaping and gardening and pest control with line management responsibility for all staff in those teams.

This role is for someone who is rigorous enough to enforce safety standards without compromise and hands-on enough to walk the facility inspect the cleaning trolleys assess the garden beds and ensure a pest free environment.

Develop implement and maintain the sites Health Safety & Environment Management System in compliance with Nigerian HSE legislation IFS company standards and client requirements

Conduct and review risk assessments for all activities carried out by IFS staff and subcontractors on-site including working at height chemical handling electrical isolation confined space entry and manual handling and ensure control measures are in place and being followed

Issue manage and close all Permits to Work (PTW) on-site hot work electrical isolation confined space working at height and any other high-risk activities requiring formal authorisation

Conduct daily weekly and monthly HSE inspections across all areas of the facility; produce written inspection reports with identified hazards corrective actions and deadlines for resolution

Investigate all accidents incidents near misses and dangerous occurrences; produce written investigation reports with root cause analysis and preventive recommendations within 24 hours of any incident

Maintain the site HSE register including all risk assessments method statements COSHH assessments emergency procedures drill records training records and incident logs audit-ready at all times

Manage and coordinate emergency response procedures fire evacuation drills first aid response and emergency assembly point management; ensure all staff know their roles and that drills are conducted and recorded at the required frequency

Maintain compliance with all statutory and regulatory obligations applicable to the facility covering environmental management asset operations public health and workplace safety and ensure all required licences permits and certifications remain current.

Oversee the facilitys waste management programme segregation storage collection and disposal of general clinical chemical and recyclable waste streams in compliance with LASEPA and NESREA regulations

Monitor and record generator emissions noise levels and water discharge quality; maintain environmental compliance logs and support the preparation of the annual Environmental Audit Report (EAR)

Champion environmental best practice across the facility water conservation energy awareness chemical minimisation and responsible grounds management

Deliver and coordinate HSE inductions for all new IFS staff and subcontractors before they commence work on-site no exceptions

Conduct regular toolbox talks across all departments cleaning teams gardening teams engineering and security covering relevant safety topics seasonal hazards and lessons learned from incidents

Monitor PPE compliance across all IFS staff on-site; maintain the PPE register conduct regular inspections of PPE condition and replace worn or damaged equipment promptly

Build a safety culture where every team member feels personally responsible for their own safety and the safety of those around them report near misses raise concerns and never walk past a hazard

Directly supervise the full cleaning and janitorial team floor care operatives restroom technicians height access operatives and carpet and fabric cleaning specialists across all shifts including day evening and event cleaning operations

Plan and manage daily weekly periodic and event cleaning schedules across all facility zones performance halls foyers exhibition spaces offices restrooms car parks and external areas ensuring standards are maintained consistently and inspection-ready at all times

Conduct daily cleaning audits using a structured inspection checklist; score each area identify deficiencies assign corrective actions and verify completion before sign-off

Manage cleaning chemicals and consumables COSHH compliance correct dilution rates safe storage and labelling and stock management to ensure no operational shortfalls

Oversee the operation cleaning and basic maintenance of all cleaning equipment ride-on scrubbers walk-behind scrubbers vacuums steam extractors pressure washers and height access equipment ensuring equipment is stored correctly serviced on schedule and faults are reported promptly

Manage client hygiene supply levels toilet rolls hand soap hand sanitiser and sanitary products monitoring actual consumption against estimates and raising replenishment orders in advance

Directly supervise the landscaping and gardening team plan and manage the weekly and seasonal grounds maintenance programme covering all lawn areas planting beds hedges trees water features and hard landscaped zones across the National Theatre grounds

Ensure grounds presentation consistently meets the standards expected of a national landmark well-manicured lawns healthy planting clean pathways and no accumulation of leaf litter or debris at any time

Manage the application of fertilisers herbicides and pesticides in the grounds in compliance with COSHH requirements and environmental regulations with records maintained for all applications

Oversee the operation maintenance and safe storage of all grounds equipment ride-on mowers push mowers brush cutters leaf blowers hedge trimmers and chainsaws ensuring all operators are trained and competent before use

Manage the facilitys pest control programme coordinate with the appointed licensed pest control contractor for scheduled treatments across all areas including kitchens stores plant rooms roof spaces drainage and external grounds

Conduct regular pest monitoring inspections checking bait stations trap records and sign-of-pest surveys and escalate any evidence of active infestation for immediate contractor response

Maintain the pest control log including all treatment records bait station maps contractor visit reports and pest monitoring results and produce a monthly pest control summary for management review

Ensure all pest control chemicals used on-site are approved correctly stored and handled only by licensed operatives; enforce safe re-entry intervals after treatment in all occupied areas

Provide direct line management to all soft services staff cleaning operatives gardening team and pest control coordinator including shift planning attendance management performance reviews disciplinary matters and motivation

Prepare and present the weekly soft services and HSE performance report covering cleaning audit scores grounds condition pest control status PPM completion incidents and near misses and forthcoming planned works

Interface professionally with the clients facilities management team respond to soft services complaints or requests promptly investigate root causes and implement lasting corrective measures

Participate in client management meetings contributing HSE and soft services performance data and presenting remediation plans for any identified service gaps

Support the Site Manager in planning and executing soft services operations for major events including pre-event deep cleans event-day reactive cleaning deployment and post-event restoration to full operational standard

Minimum HND or in Environmental Health Occupational Health & Safety Environmental Science or a related discipline

Recognised HSE qualification NEBOSH General Certificate (or equivalent) is strongly preferred; ISPON membership or IOSH Managing Safely certification is acceptable at minimum

Minimum 5 years of relevant HSE experience with at least 3 years in a facilities management hospitality or large commercial building environment

Demonstrable experience directly supervising cleaning grounds or soft services teams this is not a purely administrative or desk-based HSE role; operational supervisory experience is non-negotiable

Working knowledge of COSHH regulations chemical safety data sheets and safe chemical handling procedures relevant to cleaning and grounds operations

Experience managing and coordinating pest control programmes in a large commercial or institutional facility

Competent in the preparation review and enforcement of risk assessments method statements and Permits to Work

Proficient in Microsoft Office able to produce professional inspection reports schedules and management summaries independently

You walk the facility with sharp eyes you notice the spill before a visitor slips on it the weed before it becomes an eyesore and the pest sign before it becomes an infestation

You lead by being present your team knows your standards because they see you inspect correct and recognise good work every day not once a week

You are firm on safety and standards without being inflexible you know how to get compliance through training respect and clear expectations not fear

You can write a professional incident report and present cleaning audit scores to a client in the same morning and do both well