We are seeking a highly experienced commercially minded and results-driven Hospital Administrator to lead the operations of a multi-specialist hospital in Abuja. This is not a routine administrative role. We are looking for a leader with proven experience transforming healthcare institutions into financially sustainable operationally efficient patient-centered organizations. The ideal candidate must be capable of identifying systemic inefficiencies restructuring operations improving patient experience strengthening accountability across departments driving revenue growth optimizing costs and building a culture of performance and excellence.
The successful candidate will be responsible for repositioning the hospital into a profitable respected and high-performing healthcare institution with measurable operational and financial outcomes.
Key Responsibilities
1. Hospital Turnaround & Strategic Leadership
Conduct a comprehensive operational financial and organizational assessment of the hospital within the first 30 days of resumption.
Develop and implement a clear turnaround strategy with measurable milestones and timelines
Identify revenue leakages inefficiencies underperforming service lines and operational bottlenecks
Develop strategies to reposition the hospital competitively within the Abuja healthcare market
Drive occupancy growth increased patient retention and improved service utilization
Lead expansion and optimization of profitable clinical and non-clinical services
2. Financial Management & Profitability
Take direct responsibility for the hospitals financial performance and sustainability
Develop and implement systems for: Revenue assurance Billing optimization HMO claims efficiency Cost containment Budget discipline Procurement control Inventory accountability.
Drive and monitor revenue performance indicators
Improve cash flow management and financial reporting accuracy
Drive measurable increases in monthly revenue and operating margins
Ensure all departments operate within approved budgets and productivity benchmarks
3. Operational Excellence
Oversee day-to-day hospital operations across clinical and non-clinical departments
Establish and enforce operational SOPs KPIs workflows and accountability systems
Improve turnaround times patient flow service coordination and overall operational efficiency
Develop systems for performance monitoring across all units
Ensure proper utilization of hospital resources equipment manpower and infrastructure
Implement technology and ERP systems that improve efficiency and reporting
4. Human Resource & Performance Management
Build a culture of accountability professionalism responsiveness and excellence
Lead recruitment restructuring and performance management initiatives where necessary
Develop clear departmental KPIs and reporting structures
Supervise departmental heads and ensure alignment with organizational goals
Address staff inefficiencies absenteeism poor service culture and low productivity
Improve staff engagement discipline and operational ownership
5. Business Development & Growth
Develop and execute strategies to increase patient acquisition and market visibility
Build strategic partnerships with HMOs corporates consultants and referral networks
Identify opportunities for new service offerings and income-generating initiatives
Improve the hospitals competitive positioning branding and patient experience
Work with marketing and clinical teams to grow high-value service lines
6. Clinical Operations & Patient Experience
Collaborate with clinical leadership to improve quality of care and patient outcomes
Ensure smooth coordination between medical nursing pharmacy laboratory imaging finance and administrative departments
Improve patient satisfaction complaint resolution and service delivery standards
Ensure patient-centered care systems are embedded across operations.
7. Compliance Governance & Quality Assurance
Ensure compliance with healthcare regulations licensing requirements and accreditation standards
Develop and strengthen internal controls and governance structures
Ensure proper documentation reporting risk management and audit readiness
Promote quality improvement initiatives across the hospital
Requirements
Bachelors degree in healthcare administration Business Administration Hospital Management Public Health or related field
Masters degree (MBA MHA MPH or related discipline) strongly preferred
Minimum of 15 years experience in healthcare operations or hospital administration
Minimum of 5 years in a senior hospital leadership or operational management role
Demonstrated and verifiable requisite experience
Strong understanding of:
- Hospital finance
- Revenue cycle management
- HMO operations
- Healthcare operations
- Healthcare quality systems
- Procurement and inventory management
- Healthcare regulations and compliance
Experience working within the Nigerian healthcare system is required
Technical Competencies
Hospital Operations Management
Financial & Commercial Management
Revenue Optimization
Strategic Planning & Execution
Performance Management
Process Improvement
Budgeting & Financial Analysis
Healthcare Quality Assurance
Data Analysis & Reporting
ERP/HMIS Systems Management
Procurement & Inventory Control
Behavioral Competencies
Patient-centricity
Strong leadership presence
High accountability and ownership mindset
Decisive and execution-focused
Commercially minded
Analytical and solution-oriented
Strong negotiation and stakeholder management skills
Ability to lead organizational change and restructuring
Excellent communication and reporting skills
Resilient and performance-driven
Bachelors degree in healthcare administration Business Administration Hospital Management Public Health or related field Masters degree (MBA MHA MPH or related discipline) strongly preferred Minimum of 15 years experience in healthcare operations or hospital administration Minimum of 5 years in a senior hospital leadership or operational management role Demonstrated and verifiable requisite experience Strong understanding of: Hospital finance Revenue cycle management HMO operations Healthcare operations Healthcare quality systems Procurement and inventory management Healthcare regulations and compliance Experience working within the Nigerian healthcare system is required Technical Competencies Hospital Operations Management Financial & Commercial Management Revenue Optimization Strategic Planning & Execution Performance Management Process Improvement Budgeting & Financial Analysis Healthcare Quality Assurance Data Analysis & Reporting ERP/HMIS Systems Management Procurement & Inventory Control Behavioral Competencies Patient-centricity Strong leadership presence High accountability and ownership mindset Decisive and execution-focused Commercially minded Analytical and solution-oriented Strong negotiation and stakeholder management skills Ability to lead organizational change and restructuring Excellent communication and reporting skills Resilient and performance-driven