General Manager- SOP
Job Summary
School of Performance is seeking a dynamic strategic and results-driven General Manager to direct overall institutional operations oversee digital learning platform deployment and content development lead corporate in-plant training expansion and spearhead revenue growth. Reporting directly to the Executive Board and President the General Manager will translate board-level vision into actionable operational roadmaps manage instructional design and faculty teams and drive institutional scaling.
KEY RESPONSIBILITIES
Strategic Leadership & Board Alignment
Work in close alignment with the Executive Board and President to define execute and refine overall corporate growth and educational delivery strategies.
Translate capacity-building objectives into clear operational deliverables digital platform development timelines and team performance metrics.
Serve as the primary operational bridge between senior board leadership instructional designers corporate facilitators and enterprise clients.
Prepare comprehensive executive performance reports digital platform usage metrics and quarterly P&L evaluations for board review.
Operational Excellence & EdTech Platform Governance
Direct day-to-day operations across online learning portals in-plant corporate training engagements and digital knowledge repository development.
Establish standardize and enforce Standard Operating Procedures (SOPs) course quality benchmarks and instructional delivery frameworks across all formats.
Lead corporate manpower planning faculty/trainer network management production team structuring and executive team coaching initiatives.
Ensure full legal compliance intellectual property governance course licensing adherence and digital platform security standard compliance.
Financial Growth & Program Monetization Management
Drive revenue expansion operational cost optimization and profitability across online courses in-plant sessions and digital platform subscriptions in line with board mandates.
Manage operational budgets course production costs platform technology investments quarterly forecasting and administrative efficiency.
Implement data-driven KPI tracking frameworks to minimize overhead while maximizing return on investment (ROI) for all educational programs.
Client Partnership Management & Market Expansion
Identify and capitalize on emerging corporate capacity building executive coaching and workforce training opportunities across key business sectors.
Build and nurture strategic partnerships with corporate HR leaders L&D executives government institutions and industry ecosystem partners.
Represent School of Performance at executive learning conferences corporate HR summits and strategic client acquisition negotiations.
CANDIDATE PROFILE & QUALIFICATIONS
Professional Experience: Minimum 8 years of progressive corporate experience with at least 35 years in a senior executive leadership General Manager or corporate training/EdTech leadership role.
Educational Background: Bachelors degree in Educational Management Business Administration Human Resource Development Organizational Psychology or related field. Master of Business Administration (MBA) or post-graduate qualification is strongly preferred.
Financial & Program Monetization Acumen: Proven expertise in P&L management course production budgeting corporate training pricing models SaaS/subscription models and yield tracking.
Strategic Execution: Track record of managing multi-channel educational delivery platforms executing high-volume corporate in-plant contracts and scaling digital learning platforms.
Executive Presence & Communication: Exceptional presentation stakeholder management facilitation oversight and board-level reporting skills.
Entrepreneurial Ambition: Strong motivation to advance into Chief Executive Officer (CEO) leadership and build long-term value as an equity stakeholder.
COMPENSATION & INCENTIVE STRUCTURE
School of Performance offers a competitive executive total reward package designed to align leadership achievements with institutional growth:
Base Monthly Salary: 350000 guaranteed monthly remuneration.
Target Achievement Bonus: Up to 500000 monthly upon attaining defined financial digital course enrollment in-plant session contract and operational KPIs.
Above-Target Commissions: Tiered performance commissions for lucrative corporate in-plant training contracts enterprise platform subscriptions and licensing deals surpassing target thresholds.
Career Progression Path: Structured executive growth track leading directly to the Chief Executive Officer (CEO) position.
Equity Stakeholder Opportunity: Eligibility for allocation of equity stakeholder options upon achieving long-term board milestones and digital learning platform scaling targets.
KEY PERFORMANCE INDICATOR (KPI) MATRIX
The performance of the General Manager will be evaluated quarterly based on the following key metrics:
Performance Category | Key Indicator & Focus Area | Target Impact & Reward Trigger |
Financial Performance | Training revenue platform subscription growth budget adherence and P&L optimization. | Triggers 500000 monthly bonus & above-target commissions. |
Operational Efficiency | Digital platform uptime course completion rates in-plant SLA fulfillment speed and overhead control. | Core metric for annual operational evaluation. |
Team Leadership | Staff & faculty retention instructional productivity and EdTech leadership pipeline development. | Evaluates readiness for CEO role transition. |
Market Expansion | Digital platform user acquisition enterprise corporate L&D partnerships and platform licensing growth. | Prerequisite metric for Equity Stakeholder qualification. |
Required Skills:
Sales and customer conversion skills - Strong communication and negotiation skills - Ability to work independently and as part of a team - Goal-driven confident and proactive - Good knowledge of digital marketing tools and social media platforms is an advantage Any gender is accepted
Required Education:
OND HND or BSC in any field.