Delivery of assigned field related works/activities as a managed Service Provider that provides services but not limited to the below:
o Connectivity Services
Fiber
DIA
VSAT
BIA
o Security Services
o Enterprise Security Applications
Related to FSE activities:
o Survey
o Installation
o Relocation
o Retrievals
o Preventive and Corrective Maintenance
o Technical assistance to our partners
o Related technical support to our internal and external clients.
Mandatory Safety-First policy to be adhered to.
Timely adherence to agreed client schedule.
Provides real-time updates to Supervisor/HOD on the assigned task from start of assigned activity to completion.
Ensures that the clientele is well informed of the activity being carried out at the start and acknowledged confirmed completion.
Submits timely activity reports and forms to FSE supervisor & HOD in line with FSE procedures workflows work instructions.
o Ensures that all activities assigned are carried out to the letter.
Ensure that all activities carried out are according to company defined standards.
Requirements
Experience Education and/or Professional Qualifications
Bachelors degree in Electrical/Telecommunications Engineering or its equivalent.
Preferred inclusive related hands-on experience in the telecoms and ISP.
Essential Skills / knowledge / Traits
At least 2 years experience in the telecom or ISP industry (operations experience).
Knowledge in Microsoft Office Applications as a tool requirement for creating reports and
statistics.
Basic Engineering knowledge and practice.
RF engineering/installation knowledge and use of basic measurement equipment and tools.
Customer oriented/focused in delivering services (field related works)
Good communications skills (English and native) both oral and written to be able to deliver
instructions to internal and external clients.
Excellent team player.
Proficient in the use of communication tools for real-time reporting
Excellent assessment skills.
Able to use operate assess and interpret gathered data from
o Data Tester
o Spectrum analyser
o Ground tester
o Multi-meter Voltage and current
o BW tester
o PC and test applications
Desirable Skills / knowledge / Traits
Knowledge in IT related activities.
Knowledge in basic networking and monitoring.
Knowledge and experience in basic electrical circuits with hands-on preferred.
Knowledge in telecom power systems with hands-on preferred
Benefits
Benefits
- Healthcare Insurance (HMO)
- Paid Leave
- Group Life Insurance
- Hybrid work model
- Professional Development Reimbursement
Required Skills:
Experience Education and/or Professional Qualifications Bachelors degree in electrical/Electronics/Telecommunications/Network/Computer Engineering (or equivalent) IP Certification preferably from Cisco on CCNA level equivalent or above. A minimum of 2 years of experience in Core Network Experience working within any of ISPs Carriers or Datacenter environments Strong written and oral communications skills in English
Required Education:
Bachelor of Science