Dental Clinic Manager
Job Summary
We are seeking an experienced Dental Clinic Manager to oversee the day-to-day operations of our dental clinic. The successful candidate will keep the clinic running efficiently support a welcoming patient experience coordinate staff and resources and help the clinic meet its operational and financial goals.
Manage daily clinic operations including patient flow appointment scheduling and front-desk activities.
Supervise and support administrative and support staff; coordinate with dentists and other clinical professionals.
Help recruit onboard train and schedule staff and address routine performance or workplace concerns.
Monitor patient feedback and resolve service issues promptly and professionally.
Oversee billing payment records cash handling expense tracking and routine operational reports.
Monitor supplies and equipment coordinate purchasing and maintenance and reduce avoidable waste.
Maintain organized patient and business records protecting confidentiality and limiting access to authorized staff.
Support clinic procedures for cleanliness safety infection prevention and incident reporting in coordination with clinical staff.
Review workflows and introduce practical improvements to service quality and operational efficiency.
Build relationships with patients suppliers and other service providers.
Prepare regular reports on clinic activity staffing expenses and service issues for the Clinic Director / Owner.
Bachelors degree or HND in Business Administration Healthcare Administration Management or a related field.
57 years of relevant management or operations experience preferably in a dental medical or other healthcare setting.
Experience supervising staff and coordinating schedules budgets supplies or customer service operations.
Familiarity with clinic administration patient records billing and appointment systems.
Strong written and spoken English; additional Nigerian languages are an advantage.
Relevant training in healthcare administration customer service or people management is an advantage.
Strong organization planning and problem-solving skills.
Clear respectful communication and confident team leadership.
Good numerical skills and attention to detail.
Professional discreet and patient-focused approach.
Ability to manage competing priorities in a busy clinic.
Comfortable using computers and office software; experience with practice-management software is an advantage.
Integrity and sound judgment when handling confidential information and payments.
Required Skills:
Must be medically inclined. Proven track record of meeting or exceeding sales targets Excellent communication and interpersonal skills Confident well-presented and customer-focused Ability to negotiate and close deals effectively Strong knowledge of sales strategies and CRM tools
Required Education:
Minimum of 3-4years post-NYSC experience in a sales or . or HND in Marketing Business Administration or related field