We are seeking a competent proactive and results-driven Business Manager to oversee the daily operations of its pastry outlet. The successful candidate will ensure operational efficiency excellent customer service product quality effective staff management and achievement of business targets.
KEY RESPONSIBILITY
the daily operations of the pastry outlet ensuring efficiency in service delivery and customer satisfaction. that the businesss revenue profitability and product quality targets are consistently achieved. and drive high production productivity quality and customer-service standards. inventory audits maintain proper stock levels and ensure timely ordering of raw materials and finished goods avoiding stock-outs. sales performance prepare budgets and manage cashflow efficiently across the outlet. and implement strategies to identify market trends boost revenue and increase customer base. supervise and manage staff to function optimally and provide excellent service. and grow strong relationships with resellers retail customers and engage in neighborhood marketing. compliance with company policies on cash handling product management food safety and equipment maintenance. operational and financial reports for senior management and recommend improvements where needed.
Requirements
A graduate with 3-5 years of experience in Restaurant Pastry outlet management or Quick-Service Restaurant (QSR).
Leadership skills and ability to supervise and coordinate staff effectively.
Basic knowledge of accounting and budgeting.
Proficient in marketing and customer engagement strategies.
Proven experience in restaurant or retail food sales.
Required Skills:
A graduate with 3 to 5 years of experience in restaurant or pastry outlet management or QSR. Leadership skills and ability to supervise and coordinate staff effectively. Basic knowledge of accounting and budgeting. Proficient in marketing and customer engagement strategies. Proven experience in restaurant or retail food sales.
Required Education:
BSc or HND in related field