Train Attendant

• Permanent full time
• Monday to Sunday rotating roster
• Hourly rate $30.42

Position Description

He kōrero mō mātou About us:

Great Journeys New Zealand (GJNZ) operate some of New Zealands most iconic Tourism and Interregional commuter services experiences - the Te Huia Northern Explorer TranzAlpine Coastal Pacific and Capital Connections trains.

This is a Palmerston North based role servicing the Capital Connection from Palmerston North to Wellington.

He whakamārama mō te tūranga mahi About the role:

As a Train Attendant you will love to travel and ensure that all customers enjoy an outstanding experience while travelling on our services. You will welcome connect with and greet customers in a courteous professional and willing manner. Your daily duties will involve delivering a first-rate food and beverage service cleaning duties luggage handling and carrying out all cash handling and transactions in line with policies and procedures as required.

You will need a full NZ Drivers License.

• No two days is the same.
• Working in a team environment to achieve the common goal of exceptional customer experience safety and wellbeing.
• Multitask and problem solve on the fly.
• At the end of your shift that is where your working day ends.

Ngā pukenga e rapu nei mātou What you will bring:

• Previous hospitality and customer service experience is ideal
• A high standard of personal presentation and grooming
• Great communication skills to connect and have conversations with people from all walks of life
• Have good health be fit active and capable lifting heavy luggage
• A positive can-do attitude to happily go the extra mile for customers
• Full NZ Drivers License

Nōu te rourou Whats in it for you:

• 4 weeks Annual Leave
• Uniform and Training provided
• Discounted health insurance for you and the whanau
• Enjoy our Scenic trains and Interislander with discounted travel privileges
• NZ Railways Staff Welfare trust - enjoy access to holiday homes across NZ & Australia
• Feel supported through our multiple networks and mentoring programmes
• Ongoing training and development

Kua rite kia rite Ready to Make a Difference

Our people are everything. Thats why KiwiRail is committed to an inclusive flexible and supportive workplace where everyone can feel valued respected and have equal opportunities to succeed. We encourage applications from people of all ages genders sexual orientation personalities ethnicities abilities and cultures.

Me pēhea te tuku tono How to Apply

Submit your CV and cover letter online. Internal current KiwiRail employee please apply using your internal profile.

Rā aukati Applications close: 30 August 2026 (unless filled sooner)