Systems Training Specialist

Chapman Tripp is one of New Zealands leading large law firms with a 150-year track record and an appetite for progress. Were looking for a Systems Training Specialist for a 12-month fixed term contract to help modernise the way our people learn our core systems and AI tools from onboarding to ongoing training. This is a genuine hands-on opportunity to design a smarter more sustainable training model and to see it embedded across the firm.

What youll do

• Design develop and deliver a broad range of software training solutions from onboarding through to specialist systems and AI tools
• Partner with our IT team and L&D Specialist to build an onboarding and system training framework that gets the right information to the right people at the right time
• Deliver reshape and streamline our current IT induction training for increased effectiveness and relevance
• Keep pace with new AI and digital tools alongside our AI & Digital team weaving them into training as they land
• Maintain clear current resources via SharePoint and our Learning Management System
• Gather feedback from learners and use it to keep training materials sharp and relevant
• Build a model and a handover plan that sets up the IT Service Desk and L&D Specialist for long-term success

What youll bring

• 5 years experience in systems training with a solid grounding in adult learning principles and learning evaluation
• Instructional design experience across online face-to-face and on-the-job formats spanning onboarding compliance and systems training
• Confidence with authoring tools such as Captivate Chameleon or Articulate Storyline as well as strong Microsoft Office skills
• Confident interpersonal and communication skills to build trust and influence across a wide range of stakeholders
• Genuine curiosity about how work is changing comfortable exploring and adopting AI and other new tools
• Enthusiasm for helping others build confidence with new ways of working
• A pragmatic detail-focused approach; and strong customer and quality focus
• Prior experience in professional services and an NZ Certificate in Adult and Tertiary Teaching (Level 4) would be an advantage

What we offer:

• Be part of a collaborative and high-performing National People & Culture team
• Competitive salary and benefits package including annual wellbeing allowance

• Groups and activities to suit your interests: arts & culture sports regular team and firm events for connection

We are a collaborative workplace of smart passionate and hardworking people united by a commitment to excellence. Work for Aotearoa New Zealands largest legal partnership and enjoy a firm which has the resources and structures in place for you to do your best work; as well as people who are caring inclusive and authentic.

Apply online today - we are reviewing applications as they are submitted and anticipate closing off applications on 7th September.

For a confidential discussion about the role please contact Sam Moodley Talent Acquisition Specialist - or.

Required Experience:

Senior IC