Service and Relationship Manager

• Experienced people leader with clinical registration
• Innovate and lead serving our local community
• Enjoy a generous package and great benefits

Werelooking for a māia (courageous) and tika (authentic) senior leader to helpachieve our vision.

Summary
Lead and inspire community mental health addiction and wellbeingservices across Wairarapa empowering high-performing teams to deliver personand whānau-centred care while driving service excellence culturalresponsiveness and positive community outcomes.

Pathways Mō mātou
Pathways is a leading national provider of community-based mentalhealth addiction and wellbeing services in Aotearoa. We are all aboutensuring every person using our services achieves equitable access andoutcomes. Delivering high quality innovative and responsive mental health andaddiction community-based services through Pathways (adult) and Real (youth) iswhat we do and ahakoa te aha (whatever it takes) is our spirit. We have been doing it for over 30 years and supportover 11000 people each year.

The benefits Ngā āhuatanga kei a mātou
Inaddition to a generous package we value you by

• Investing in your professional development and career
• Supporting your professional registration and supervision
• Prioritising coaching and support from your manager and team
• Being a great place to work

Role Mō tēnei tūranga mahi
As the Service and Relationship Managerin the Wairarapa you will leadthe region and reporttothe RegionalGeneralManager. You will be part of anational group ofleaders and managers who form the Pathwaysand Realnational leadershipteam.

You will have the cultural support of our Māori leadership to ensure weare tika and pono in all that we do. You will also have opportunities todevelop your own capacity with Te Reo Māori me ōna tikanga and mataurangaMāori. This is a priority for Pathways and Real.

We blend clinical competence and capability partnering with ourClinicians Community support workers Youth and Peer specialists to deliversupport that is person and whānau-centred. Our practice is guided by evidence-basedframeworks interwoven with trauma-informed and Peer principles.

In this role you will lead and inspire your team coaches to buildhighly engaged teams that deliver their best for our community-based mentalhealth addiction and wellbeing role supports both mentalhealth and addiction and adult and youth services under the Pathways and REALbrand.

This is a permanent full-time role working 40 hours per week Monday toFriday from 8.30am to 5.00pm. The role is based in Masterton with regionalobligations and has a second on-call rostered component.

You Mōu
Were looking for an exceptional senior manager who enjoys a highenergy environment to take the reins and support our community-based mentalhealth addiction and wellbeing be comfortable working withina Māori context and familiar with Te Reo Māori me ōna tikanga. You are a resilient dynamic leader greatcommunicator and a self-starter. You are happy to work autonomously with compassionand be a great individual with the ability to inspire those around you.

Youll thrive in the role because you enjoy supporting and mentoringyour leaders so every member is engaged and able to flourish and provideexceptional service to those we support.

• Youre innovative self-motivated resilient and an influencer of change with a passion for evolving services and growing people.
• You will understand Te Tiriti o Waitangi and how that applies to practice.
• You will have a basic use and understanding of Te Reo Māori.
• You are a great writer comfortable managing contracts reporting and compliance requirements.
• You are an experienced crisis manager with demonstrable stakeholder networking skills.
• Weve mentioned you need to have leadership experience and great networking abilities but we need something more. You will have a clinical background with experience working in mental health or addictions and knowledge of the wider health and social sectors and youll be focused on providing person and whānau-centered care.
• Navigating complex things wont bother you because you are curious love data and context driven to make a difference by removing barriers and finding creative solutions alongside our valued partners.

Applications close Rā Katinga: 25th August 2026. Please note this advert may close sooner if a suitable candidate isfound.

Position description: Please copyand paste the following link into your browser:
Whakapā:SallyPitts-Brown chief executive : :

Forfurther information visit our website

Pathwaysare committed to healthy lifestyles and actively supports a smoke freeenvironment. We encourage people withlived experience of mental illness& addictions to apply.

Required Experience:

IC