Product Specialist

He aha te tūranga - About the role:   

As a Product Specialist you will help turn new service concepts into reality by ensuring the digital foundations are practical integrated and ready to scale. Partnering closely with the Product Manager you will support platform selection system testing and implementation to deliver seamless customer and operational experiences. We are open to this role being performed from the Upper North Island.

Youll also: 

• Assess and select fit-for-purpose digital platforms and solutions. 

• Design seamless integration across monitoring field and customer service operations. 

• Define practical MVP requirements and avoid unnecessary complexity. 

• Lead vendor engagement testing and system integrations. 

• Support the rollout of new services from pilot through to national deployment. 

Qualifications :

Ko wai koe - About you:  

Youre a proactive and resilient team player who thrives in a fast-paced evolving environment. With a positive can-do attitude youll be adaptable self-motivated and committed to delivering results while managing competing priorities and continuously developing your skills and expertise. 

To be successful in this role you will have: 

• Relevant tertiary qualification or equivalent experience 

• Proven experience in digital leadership or transformation 

• Experience designing digital services and customer journeys that improve user and operational outcomes. 

• Strong understanding of systems integration across CRM monitoring and service delivery platforms. 

• Experience leading agile delivery vendor evaluations and technology implementation projects. 

• Knowledge of data privacy security and regulatory requirements within healthcare or regulated environments. 

• Practical approach to solution delivery with experience in selecting configuring and integrating off-the-shelf platforms. 

Additional Information :

Me pēhea te tuku tono - How to apply 

Click Im interested before applications close on Sunday 4th October 2026. 

For further information please contact Anita Teague for a confidential discussion.  

At Hato Hone St John we embrace diversity welcoming everyone to bring their authentic selves to work. We value unique perspectives fostering inclusivity to better serve our communities and were committed to creating a workplace where everyone belongs. 

E pōhiritia nei e mātou te whānau o Hato Hone St John ngā rerekētanga o ia tāngata ki te haramai. E āwhinatia e mātou I ngā whakaaro rerekē kia mahi pai I roto I ngā hāpori katoa. Ko tā mātou nei haepapa kia hanga tētahi āhuru mōwai mā tatou kia mahi haumaru ai.  

If you need accommodations for accessibility please reach out to the recruiter listed for equitable participation in our recruitment process. 

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesnt match the job description perfectly. If youre excited and think you have what it takes we want to hear from you! Even if your experience doesnt align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.

Remote Work :

No

Employment Type :

Full-time