Operations Attendant- Front Office
Job Location:
Taupō District - New Zealand
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About the role
As part of our Front Office team you will be one of the first points of contact for our guests. You will help ensure every guest receives a warm welcome and a positive experience from arrival through to departure.
Your responsibilities will include:
- Welcoming and checking in guests
- Managing guest enquiries and requests
- Processing check-ins and check-outs
- Taking reservations and assisting with guest bookings
- Handling payments and providing accurate information
- Assisting guests with information about the resort and local Taupō attractions
- Responding to guest concerns and helping resolve issues professionally
- Working closely with Housekeeping Food & Beverage and other departments
- Maintaining a high standard of customer service at all times
Qualifications :
About you
We are looking for someone who is:
- Friendly approachable and professional
- Confident communicating with guests and team members
- Well organised with good attention to detail
- Comfortable working in a busy environment
- Reliable and flexible with their availability
- Able to work shifts including weekends and public holidays
- Previous hotel or reception experience is preferred but training can be provided
If you enjoy meeting people creating memorable guest experiences and being part of a busy hospitality team we would love to hear from you!
Additional Information :
Please note: Applicants must have legal working rights in New Zealand. This position will not be sponsored.
Why work for Wairakei Resort Taupo
Staff meals provided while on shift
Learn your Way - Access to our Accor Academy so you can earn while you Learn!
Work Your Way - Flexibility to ensure a work life balance!
Incredible Accor Heartist Benefits - including discounted Food & Beverage Accommodation Worldwide
Accors refer-a-friend bonus
Access to our Employee Assistance Program
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Part-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
