Manager Internal Communications

• Lead enterprise-wide internal communications that connect people to strategy and change
• Permanent leadership role based in Auckland or Wellington
• Shape engagement leader-led messaging and organisational alignment across KiwiRail

Position Description

He whakamārama mō te tūranga mahi About the role:

KiwiRail is undergoing significant transformation to modernise and grow our rail and ferry services across Aotearoa. As Manager Internal Communications you will play a key role in leading how we communicate with and engage our people across the organisation.

Reporting to the GM Stakeholder Engagement & Communications this permanent leadership role will see you develop and deliver internal and change communications strategies that support organisational priorities and performance. You will partner closely with senior leaders to ensure our people are informed connected and aligned through periods of change and growth.

What youll be doing:

• Leading the development and delivery of internal and change communications strategies across KiwiRail
• Driving leader-led communications and supporting senior leaders to engage their teams effectively
• Managing and developing a small high-performing internal communications team
• Overseeing internal channels including newsletters intranet and enterprise messaging
• Designing and delivering change communication plans campaigns and leader toolkits
• Ensuring consistent clear and engaging messaging across a diverse workforce
• Measuring communication effectiveness and driving continuous improvement
• Building strong relationships across the business to influence alignment and outcomes

Ngā pukenga e rapu nei mātou What you will bring:

• Proven experience in internal and change communications within complex organisations
• Strong experience influencing and partnering with senior leaders
• Demonstrated people leadership and team development capability
• Excellent writing and storytelling skills with the ability to tailor messaging to different audiences
• Experience managing multiple priorities in a fast-paced environment
• Strong stakeholder engagement and relationship-building skills
• A strategic mindset with a focus on continuous improvement and impact

Nōu te rourou Whats in it for you:

• Competitive salary plus 4% KiwiSaver contribution
• Discounted medical insurance and staff travel benefits
• Access to the NZ Rail Staff Welfare Trust
• Ongoing development and career progression opportunities
• Exposure to a large complex and nationally significant organisation
• Supportive collaborative team environment

Kua rite kia rite Ready to make a difference

If youre passionate about connecting people driving engagement and supporting organisational change wed love to hear from you.

Bring your leadership communication expertise and strategic thinking to help KiwiRail deliver Stronger Connections for a Better New Zealand.

Applications close: Tuesday 7th of July 2026

KiwiRail is committed to creating an inclusive and supportive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds abilities and experiences because together we are stronger.