General Manager

What You Will Be Doing

• Act as a Brand Ambassador: Be a highly visible charismatic ambassador for Sofitel and Accor building deep connections with VIP guests corporate partners and the broader Auckland business community.
• Cultivate a High-Performance Team: Recruit mentor and retain a world-class leadership team. Cultivate a commercial mindset across all departments linking operational excellence directly to guest loyalty and profitability.
• Drive Financial & Operational Performance: Take full P&L accountability to maximize profits optimize operational margins and consistently outperform financial targets through disciplined cost management and strategic resource allocation.
• Strategic Revenue Management: Partner closely with Revenue Sales and Marketing teams to implement aggressive yield management strategies maximizing RevPAR Average Daily Rate and market share .
• Asset Management & Owner Relations: Build highly collaborative transparent and trusted relationships with property owners. Partner on strategic capital expenditure plans ensuring investments directly enhance asset valuation and drive measurable ROI.
• Elevate Brand Repositioning: Champion Sofitels global luxury standards leveraging brand equity to position the property as Aucklands premier luxury hotel for high-net-worth leisure travellers corporate clients and premium events.
• Monitor Quality Metrics: Lead from the front to elevate guest satisfaction and luxury standards compliance translating premium service quality into sustained brand loyalty and pricing power.

Qualifications :

What You Will Bring to the Role

• Proven Luxury Leadership: A stellar track record as a General Manager or seasoned Executive Hotel Manager in a luxury environment with a history of delivering exceptional P&L results.
• Refurbishment & Repositioning Expertise: Concrete experience managing major hotel refurbishments asset transformations or property repositioning projects from concept to highly profitable execution.
• Advanced Commercial Acumen: Deep understanding of hotel accounting yield and revenue management luxury market distribution channels and ownership/investment structures.
• Sophisticated Stakeholder Management: Exceptional negotiation and communication skills with the ability to influence and align diverse stakeholders including high-level owners corporate executives and VIP partners.
• People-First Results-Oriented Leadership: High emotional intelligence paired with strong accountabilityan inspirational mentor who curates a culture of belonging empowerment and high performance.
• Entrepreneurial Agility: The ability to lead in a dynamic fast-paced corporate and leisure market driving innovative revenue streams across F&B wellness and events.

Additional Information :

What We Offer

• Flagship Leadership: The platform to lead an iconic waterfront luxury hotel within Accors prestigious global luxury network.
• Performance-Driven Culture: An environment that recognizes values and rewards commercial excellence innovation and strategic leadership.
• A Vibrant Auckland Lifestyle: A dynamic career in New Zealands primary commercial capitalwhere world-class marine culinary and cultural scenes meet premium business networks.
• Global Career Horizon: Unparalleled career development and mobility opportunities across Accors expansive global luxury portfolio.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.

Remote Work :

No

Employment Type :

Part-time