Facilities & Services Team Leader

Te Whiwhinga mahi The opportunity

We are currently seeking an experienced and highly organised Facilities & Services Team Leader to join the aligned professional staff services between the Faculty of Business and Faculty of Law.

This is a varied and rewarding leadership role that combines people management office administration operational planning reporting project coordination and service delivery. You will play a key role in ensuring the smooth day-to-day operation of the two Faculties while leading a team dedicated to delivering high-quality support services.

Based primarily at the Faculty of Law on Eden Crescent City Campus you will work closely with stakeholders across both the Faculty of Law and the Business School. The role requires some travelling between the Business School and the Law school.

Leading 2 Facility Coordinators Reception Staff and Interns  you will provide leadership guidance and operational oversight to ensure an excellent experience for staff students and visitors.

Key responsibilities include:

• Leading coaching and developing a small team to deliver outstanding customer service and operational support
• Managing the day-to-day delivery of  
• administration and facilities services
• Coordinating workloads priorities and resources to ensure service standards are met
• Preparing reports presentations professional correspondence and operational documentation
• Generating and analysing information to support planning decision-making and continuous improvement initiatives
• Supporting and coordinating operational projects and service improvement activities
• Facilitating meetings and ensuring follow-up actions are completed
• Managing procurement activities supplier relationships and resource allocation
• Liaising with Property Services regarding maintenance facilities issues and operational requirements
• Building strong relationships with academic and professional staff across the University
• Supporting health safety business continuity and operational planning activities
• Identifying opportunities to improve processes and enhance service delivery

This is a full-time (37.5 hours per week) fixed-term position till December 2027 while a review of resourcing is undertaken.

Working hours: Monday to Friday 8:00am to 4:00pm.

This is a Band F professional staff role with a salary range of $73400 - $90700 per annum dependent on qualifications skills and experience.

For more information about the role please review position description.

Mō tō mātou rōpū About the team

Based within the Faculty of Law this role sits within a Facilities Services team that works across both the Faculty of Law and the Faculty of Business and Economics creating opportunities to build relationships with a diverse range of stakeholders.

The team is responsible for delivering high-quality administration operational and facilities support services that enable staff and students to thrive in a welcoming and well-managed environment.

He kōrero mōu About you

We are looking for a confident and capable operational leader who is passionate about supporting both people and processes to succeed.

To be successful in this role you will have:

• Demonstrated experience leading and developing a small team
• Strong office administration operations business support or service delivery experience
• Excellent written communication skills including the ability to prepare reports correspondence procedures and business documentation
• Experience generating analysing and presenting reports to support operational decision-making
• Strong project management or project coordination experience
• Excellent organisational and planning skills with strong attention to detail
• The ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong stakeholder relationship management and communication skills
• A customer-focused mindset with a commitment to delivering exceptional service
• Sound judgement initiative and problem-solving capabilities
• Experience managing procurement processes vendors or service providers
• Advanced proficiency with Microsoft 365 applications particularly Word Excel Outlook Teams and PowerPoint

Additional Information :

Ngā āhuatanga kei a mātou What we offer

Waipapa Taumata Rau The University of Auckland - is New Zealands leading university and offers an excellent working environment through:

• Five weeks annual leave pro rate
• Career development and professional learning opportunities
• Excellent campus facilities
• Access to a range of staff benefits wellbeing initiatives and discounts

For more information please visit Staff Benefits.

Me pēhea te tuku tono How to apply

Applications must be submitted online by the closing date of Friday 18th of September 2026 to be considered. Please include your cover letter and CV highlighting how your skills and experience align with this opportunity.

For any questions related to the role please contact Himendra Ratnayake on 

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe inclusive and equitable environment.  For further information on services for Māori Pacific women LGBTQIATakatāpuiMVPFAFF people with disabilities parenting support flexible work and other personal circumstances go to 

Remote Work :

No

Employment Type :

Full-time